Waterfords Estate Agents Reviews

Really grateful to Waterfords and especially Shaun for making my house move happen in this challenging year of Covid. They supported me from start to finish and always acted in my best interest. Shaun steered me to a reliable buyer, got me a higher price than I had hoped and worked tirelessly to keep the chain moving as the March deadline drew near. Wouldn’t have got there without him!

I’m renting my flat out through Waterfords and have been really impressed with the customer service. Right at the last minute I had an issue with my boiler and Elise Griffin really went above and beyond to help me get it resolved. She took time out to liaise with the engineers to prevent me from having to make a long journey, kept me in the loop and was highly professional and diligent. Right from the beginning whilst setting up as a new landlord- Ellie Leahy’s great job in helping me choose tenants really quickly, and Elise’s amazing efforts to complete the process, means I would recommend the Waterfords team.

We’ve recently secured a property through Mathew Blackman with the help of Rob Hawkins after a really bad experience at our current rental property. I cannot fault them in any way, they have been honest, transparent and gone above and beyond to help us during a really stressful time for everyone. It has been a pleasure dealing with them.

I recently viewed a property with Matthew Blackman who was very good at showing me around and explaining everything i needed to know, very proffesional and friendly.

I viewed a property for let with Ellie from the Fleet branch in Feb 2021. I've spent 4 weeks looking for the perfect place in a very competitive market a national during lockdown. I've seen around 17 properties across Surrey and Hampshire with multiple different companies and Ellie was by far the most professional, friendly and fair consultant that we dealt with. Despite not being successful in securing a property with Ellie (we were out-bid unfortunately), she kept in contact throughout the whole process, she clearly had both our interests and the landlords interests in mind when negotiating and even though I'm sure she deals with hundreds of prospective clients daily, she was a breath of fresh air from our perspective. She made the whole experience feel a lot more manageable.

Michael was great through the whole purchasing process nothing was too much trouble, he gave us invaluable advice as first time buyers and was great in sorting last minute property visits when needed.

Helpful, professional and well informed advice from Bethan Thomas @ Waterfords on a new build viewing.

Good communication and follow through during lockdown, pushing the solicitors to achieve a relatively quick turnaround and driving the process home have been key to a successful sale after previous failures by other estate agents. Well done.

Thanks Matt Blackman, for your recent help when I was looking for a new place for my daughter. The properties you showed me were exactly what I was hoping for and we found the one that my daughter will be moving into quite quickly. You answered all of my questions clearly and had all the information I needed straight away.

We had fantastic service from the Fleet branch. Luke did an amazing Job with helping us bring the house to market and assisting throughout our sale and purchase. Tom was fantastic, always professional and approachable and always kept him promises with call backs doing his utmost all the time. James was a great support too stepping in to help us out. The most impressive part was that the communication within the branch must have been at a great level as everyone was willing and able to help at any stage. Ben stepped in a different points and helped Tom and ourselves get over the line at the end with his relentless effort to ensure we had the best service and fully understood how to act and what to do at each stage for a seamless exchange and completion. Overall a great experience and we were extremely appreciative of all the advice and assistance as we aren’t experts and we needed some help throughout.

Really helpful and friendly. Lots of contact prior to the sale and very reassuring. Once viewings were done the negotiations started and I am so pleased with the outcome so far. I hope this continues as it’s been a great experience to date.

Shaun was informative, courteous possessing wisdom beyond his age, personally dropping off the written valuation the very next day! Really helpful when discussing options. Highly recommend.

I reported the fault with cooker and very swiftly had responses from both management team and a contractor they provided. The contractor was extremely pleasant over the phone and put myself at ease. Myself and the contractor organised a time that suited myself (which was very kind to do). When he arrived was extremely pleasant and down to earth and was straight on the job. He showed me the faults and how they happened which gave me a good understanding of issue, cleaned up after himself and was a good laugh too. Many thanks for all your help 🙂

I and would first of all like to take this opportunity to thank Shaun for his prompt response to my request for valuation, throughout our meeting he was courteous professional fully aware and understood my requirements the advise was precise and to the point, which all made complete sense to the valuation in question, I would have no hesitation to recommend his services.

When I called to enquire about viewing a property they were very professional, quick to arrange viewing and providing all the relevant information. Thanks to Matt in the letting team who organised and Rob who showed us round the property. Looking forward to moving into our new home.

From day one Waterfords were professional, friendly, always keeping us in the loop and nothing was too much trouble. Tom and George were so helpful and answered any queries immediately. They made the process feel seamless and, to that end, I would thoroughly recommend them.

Matt was very helpful. He showed me around loads of flats because I couldn't decide which was one was best for me. He took his time and I didn't feel rushed at all, He explained all the options available bro me as well. Best estate agents I've ever dealt with

Great letting agent. We needed to move quickly on a house and Matt really helped us achieve this. We found Matt in particular extremely helpful, resourceful and informative with our questions and negotiations. Will definitely use Waterford’s again!

Matt Blackman is awesome, super thorough, very helpful and an absolute delight to work with for the entire process of my new house move. From checking and negotiating with the landlord, to arranging a second viewing, even in these difficult times. Highly recommended.

Waterford were a very easy comfortable welcoming company made the process v easy. I spoke to matt from Camberley office on several occasions and he was very reassuring and nothing was to much trouble for him.