Waterfords Estate Agents Reviews

The service we received from Waterfords was professional and quick. Ellie was very knowledgable about the property during our viewing and kept us updated throughout the process before quickly securing the property for us. Easy communication was a big plus and made the process very pleasant.

We contacted Waterford’s regarding a couple of properties, Sam was really helpful in getting us booked in for a viewing and showing us around. He answered all the questions that I had being a first time renter and made it a really easy and simple process from start to finish.

Ellie was really lovely. Friendly, knowledgable and great to communicate. Very helpful when any help was required. Made my process and much better experience.

A great experience using Waterford’s for rental. Ellie was a pleasure to deal with, efficient, helpful and responded quickly to all our queries. She is a credit to the team!

Lizzie was great the whole time me and my partner were looking for a property. She would always think of us and give us the heads up before properties went onto Rightmove. On the viewings she would answer any questions we had and always carried herself in such a positive and friendly way. I have told all of my friends to give her a call if they are looking in the Yateley area!

Really helpful and efficient. Communication excellent. Extremely polite at all times Very personable Would highly recommend

What a breath of fresh air Waterfords are! From the get go, they have been professional, thorough and a pleasure to deal with. Elise, who we have been speaking with, has been amazing. The viewing we had a couple of days ago was a real pleasure (a strange thing to say about a house viewing, I know!). Elise was more than prepared, she answered all of our questions before we even asked them. The level of detail in both the handouts and the actual viewing was brilliant, this is clearly an estate agent that takes pride in its reputation! Although we didn't make an offer on this particular property, I hope we are able to find our next home with Waterfords!

Elise, the Property Consultant at Waterfords was brilliant - I don’t normally have much to say about estate agents showing buyers around properties but she really stood out. She had clearly done her homework on the property, pointing out a lot of interesting features on the property beyond the standard that you might not notice whilst walking around and was also able to answer all the questions we had there and then. Although we didn’t put an offer on this particular property, Elise did a fantastic job throughout the viewing as well as following up with us afterwards, so I would thoroughly recommend using Elise and Waterfords if you are looking to sell your property.

Although we didn’t go for the particular house we saw with Waterfords in the end, we could not fault the agent Elise Griffin. Elise was professional yet friendly; fully engaged during the viewing, provided us with a brochure including helpful info (boiler age, water meter presence, utilities etc) in addition to the standard agent information. Crucially she was also excellent in keeping in touch after the viewing without making us feel pressured. Hopefully we’ll find the right home for us soon but I wouldn’t hesitate to go through Waterfords as an agent again.

Well conducted viewing and very communicative approach from the agents. Elise Griffin was excellent!

It only took me 2 days to get a new place. I chose a property while browsing through rightmove.co.uk, called Waterfords for a viewing. Ellie answered and was able to set up one for me the next day. Very professional and charming gal. I am not a fan of bull**** and I am happy I didn't have to experience any of it during the whole process. Thank you Ellie,

Lizzie and Liam in the Yateley office were so helpful throughout the whole process. They were informative, reassuring and professional. It was a pleasure to find our next home through Waterfords and even after we had completed they continued to help with any queries and went out of their way to get everything sorted. I would not hesitate to recommend the perfect duo - Lizzie and Liam at Waterfords.

We had the pleasure of liaising with Waterfords, Yateley for a property purchase. The team was always professional and friendly. Lizzie Singler did a fantastic job. She was very personable, proactive and an excellent communicator. Whenever we would call, she would always pick up promptly to ensure any issues we had were dealt with quickly and efficiently.

We found Michael Thomas very professional and tougher in his approach .He put us at ease and would recommend Waterfords Estate Agents

I chose Waterfords as they promised me they would get the best price possible for my property and they did. Luke valued my property and was excellent, professional and knowledgable. My flat sold in less than 2 weeks after just 4 viewings. As the sale progressed, I worked with Tom from the Fleet office who was fantastic. He always kept me updated, acted professionally and was always responsive to calls and emails. Thank you to Ben, Luke & Tom, I really appreciate it.

In arranging a rental property for myself,I dealt with Kelly @ the Fleet office. She was professional,helpful & thorough in every aspect during the process. It was a pleasure to have interacted with her.

Top class service every step of the way Having rented my house in the past through different estate agents and receiving some pretty poor service, I was very keen to find someone I felt comfortable with and trusted this time around. Waterfords were recommended to me by a friend so I phoned up and Matt Blackman came out to provide a valuation and discuss service levels. Right from the start Matt was first and foremost, clearly a good guy, he was super professional, friendly and really helpful talking me though all the options and how they work. Talking though some recent successes they have had and market conditions, he suggested we market the property at a higher rate than I originally anticipated and we agreed on rates and terms very easily. Unfortunately there were some hold ups on my side with the dates, but Matt was so patient, and never pestered (unlike a lot of agencies) and called me every time on our agreed catch up dates, which I really appreciated. Once we had some dates in mind, Matt came back out and took some great photos to market the property which went live on Rightmove the same weekend he took them. By the following weekend, we had a series of viewings all nicely grouped in to one afternoon which was very helpful, and an impressive turn around time. I popped in to the office to drop some keys off and met with Rob Hawkins, a colleague of Matt, who was also excellent and talked me through the viewings and the process very concisely, again alleviating any concerns I had and answering all of my questions. Long story short, one of the viewings offered on the property at the full asking price after the first weekend, which was great! Rob called me to convey the offer, talking me though all the details, the tenants and their backgrounds, as well as some finer points around furniture etc. Which was all very agreeable. To summarize, Every step of the way I felt as though nothing was too much of an ask for Rob and Matt and they were both always super responsive to emails and calls. Fundamentally, they are good, approachable guys, they were professional, never pestered and I always felt as though they were working with my best interests at heart. Furthermore, Matt clearly knows his market and I was delighted to secure a higher rental value than I initially anticipated. I could not rate my experience more highly, and I will certainly be recommending Matt and Rob and the rest of the Waterfords team to anyone else I know looking to rent. 5 star service.

Matt Blackman was extremely helpful, professional and efficient. He kept me informed throughout the process without having to be prompted, he even helped us print out signing documents when our printer gave out hehe. The whole process was very smooth. Keep up the good work

They went out of their way to enable us to buy the property we wanted. Their quick action and help made it possible. We would highly recommend them.

First I started talking to Sam who gave me the notification that the house was available, then I finished my process with Eliie, they are both very nice people and willing to help when we need.. Ellie was the one who was with me the most in everything, she is a super nice person, friendly, and willing to help with any questions we may have.. I was very happy with your work. thank you for everything . great agency and fantastic group!