Great and quick service
Great and quick service

11 months ago
From the relaxed and unrushed viewing held by Alex to the efficient service and amazing communication from Helen in the contracts team I can’t fault the Waterfords Fleet branch. Helen kept me update... See more
Over a year ago
The sale of my house completed today and I have to say a HUGE thank you to Richard Day at Waterfords, Camberley. Our situation was complicated as we are merging two households with 2 houses to sell an... See more
Great and quick service
Matt has been great within helping my mum to rent the house she really wanted! Great communication and attitude throughout the whole process. Thanks Matt!
A great experience with Liam from the Yateley branch, his communication and knowledge have been superb, we can't wait to get moved into our new home.
Liam and Shaun were fantastic and an absolute pleasure to deal with. They made the whole experience stress free for me and my family. A credit to your team gentleman!
She was excellent from the first day answering all the questions, and helping me during all steps. It was a pleasure to deal with her. Tanks a lot Ellie!
Have just exchanged contracts on an apartment through Waterford's Estate Agents. Even though the exchange did take many months to conclude, the team at Waterford's were there to support and assist even after hours. I would like to thank both George Fenton and Sandra Krol for the excellent service. I would absolutely recommend Waterford's to any prospective property buyers.
Our overall experience and dealings with Waterfords Estate Agent at Camberley Branch has been good- the team is helpful. After Sales service has been excellent- in particular, Sandra Krol. As a buyer, I found Sandra to be helpful and would go to the extra mile to help us in a very challenging process. She would also try her best to respond to our queries promptly. So, thank you Waterfords and of course, Sandra- you’re a Star!! Jeanny
Thanks to Matt Blackman from the Camberley branch for marketing & securing a tenant within days for our property. He's been keeping us updated regularly & is very friendly & helpful
Oliver and George at the Chobham branch have been superstars, so professional and friendly. Best experience we’ve had after a Rocky journey with our house sale, and they sold it on record time!
George and Olly have been extremely helpful and efficient. In particular, they secured a few viewings and negotiated an offer, which we were pleased to accept, before the property had even been formally marketed. Communication is excellent - George and Olly respond promptly to any queries that we have and are keeping us well informed of the selling process.
I have had a great selling experience with Waterfords in Chobham. They have been extremely proactive in finding viewers for our property even at a difficult time of year. They keep in regular contact and come up with lots of good ideas for keeping things fresh and attractive to potential buyers. In particular Oliver Manning and George Fenton have been super friendly and helpful and always gone the extra mile to accommodate viewings, even eventually marketing our buyers property and helping them to sell it in order to speed our sale along. Five star service at Waterfords.
I had a great experience with Oliver from the Chobham branch. Excellent communication and very helpful throughout the process. Previous experiences with estate agents have always been a chore to deal with, this was nothing like that. I’d definitely recommend Oliver and Waterfords, I’ll certainly be using them in the future.
My experience with previous estate agents have not been a positive experience. But since dealing with Waterfords (Chobham branch) and in particular Oliver Manning and George Fenton, the last few weeks have been so positive. They have been proactive in finding viewings for my properties and have kept in daily contact with updates. And to top it off, I have two sales in the process… Thank you boys for all your hard work!
Gotta say a big thank you to Liam & the team at Waterfords Yateley. My House wasn't the easiest to sell and they never gave up. 1st class service guys.
Nick and Abbie you have been great! Thank you for everything. You both are brilliant at communicating with customers and you absolutely make the whole process of buying/selling smooth and easy.
Everyone at Waterford’s has been great but I would particularly like to thank Sandra Krol for always being there and for moving things forward. She is always polite,cheerful and a pleasure to deal with. Thank you Sandra and the team for being there for Eileen and I and dealing with my many questions.
Ellie from the Fleet branch is an amazing estate agent, I would highly recommend her to anyone. Extremely polite and friendly 😊
Great team, worked diligently throughout the process.Highly recommended.
Such a poor agency. Takes them over a week to respond and then show the property with barely any knowledge on it and get magical offers in the middle of the night. Rather stick with knowledgeable agents that aim to get people viewing your property and keep you updated.
Ellie was fantastic. Very accommodating. Best estate agent experience I’ve ever had!
Based on analysis of 9 reviews rated 1-2 stars for Waterfords Estate Agents
“We rented a property through Waterfords and initially thought they were extremely professional”
“I then get a text saying your viewing has been cancelled because its now sold, no other communication”
“Such a poor agency”
“Plenty of blagging took place, great investment of quality training”
“We encountered additional costs of storage charges plus accommodation because we had sold, completed on our house sal...”
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Waterfords Estate Agents is an independent estate agency based in Surrey, specializing in residential property services. Established in 1995, the company offers a comprehensive range of services, including property sales, rentals, and valuations. Waterfords serves a diverse clientele, including homeowners looking to sell, buyers seeking their next home, landlords, and tenants in local areas such as Camberley, Chobham, Fleet, and Yateley. The company emphasizes customer service and utilizes a combination of traditional approaches and modern marketing techniques to effectively connect properties with potential buyers and renters. With a strong focus on local market expertise, Waterfords aims to achieve optimal sale prices and provide tailored advice to clients, ensuring a seamless experience throughout the property transaction process.
Waterfords Estate Agents consistently receives high praise for its exceptional service and knowledgeable staff across various branches. Reviewers highlight the friendly and professional approach of agents like Alex, Beth, and Harry, who provide thorough assistance throughout the buying and selling process. Many customers appreciate the efficient communication and support, particularly from team members like Helen and Richard, who ensure clients are well-informed and comfortable during transactions. However, a small number of complaints point to issues with communication, particularly from the Camberley branch, where some customers experienced delays in booking viewings. Additionally, concerns about property pricing and perceived discrimination in rental listings have been noted.
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