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HomeEvents & EntertainmentVivid Doors Reviews

Vivid Doors

3.7666666666666666 out of 5 stars
3.7666666666666666 out of 5 stars
3.8
|Great|60 reviews

TrustScore

3.8
3.7666666666666666 out of 5 stars
Great
5 out of 5 stars
37
4 out of 5 stars
4
3 out of 5 stars
2
2 out of 5 stars
2
1 out of 5 stars
15
60 reviews in total

Review summary

Vivid Doors has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Paul M
Paul M
1 out of 5 stars
1/5

Minus 1 star if I could

Ordered Oak veneer doors and oak faced liners. Doors arrived promptly in good condition. Thats the end of the good news....Read more

0
0
🔥 High engagement
POPULAR
Jeff Dale
Jeff Dale
5 out of 5 stars
5/5

Super efficient communication and…

Super efficient communication and service, price was good and so was the quality.

0
0
🔥 High engagement
POPULAR
Martin Burgon
Martin Burgon
5 out of 5 stars
5/5

Very straightforward purchase

Very straightforward purchase. Door quality is really good. Delivery guy Sam was very prompt and helpful. Happy with eve...Read more

0
0
🔥 High engagement
POPULAR
Ian Bayfield
Ian Bayfield
1 out of 5 stars
1/5

Vivid made me Livid,

I purchased 9 doors from Vivid spending a significant amount of money. When delivered one of the glazed oak doors was co...Read more

0
0
🔥 High engagement

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Inma Vazquez Losada
Inma Vazquez Losada
1 reviews
10 months ago
5 out of 5 stars

We love the doors

We love the doors. Great quality, great choice available and very reactive customer service .

Helpful?
Clare
Clare
1 reviews
10 months ago
5 out of 5 stars

Great service

Order process, communication and delivery all excellent

Helpful?
Damon Higgins
Damon Higgins
1 reviews
10 months ago
5 out of 5 stars

You have a great variety to chose from…

You have a great variety to choose from I ordered 3 doors and 1 bifold door which I am very delighted with I would highly recommend your doors and arr also easy to order and delivery good aswell

Helpful?
 Chris Alger-Palmer
Chris Alger-Palmer
1 reviews
10 months ago
5 out of 5 stars

Great Doors

Very happy with the doors I bought off Vivid Doors and also they were well packaged when delivered.

Helpful?
Margot McCann
Margot McCann
1 reviews
11 months ago
1 out of 5 stars

Your company took forever to answer the…

Your company took forever to answer the phone, we cancelled our order as it took so long to deliver, and our refund took 3 wks to arrive !!! So all in all I would say 0/10 😬

Helpful?
Fraser  Linnie
Fraser Linnie
1 reviews
11 months ago
5 out of 5 stars

Got doors no problem with quick…

Got doors no problem with quick delivery Door quality are amazing excellent value for money would highly recommend to anyone will definitely be getting more in the future

Helpful?
Georgina, London
Georgina, London
1 reviews
11 months ago
5 out of 5 stars

Fantastic service and beautiful doors

Fantastic service and beautiful doors! Vivid Doors offer great value for money (they were offering the same products cheaper than other sites), were transparent about delivery dates (which were actually earlier than suggested) and delivered great customer service.

Helpful?

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Peter Griffiths
Peter Griffiths
1 reviews
11 months ago
5 out of 5 stars

Great Customer Service

Great help rectifying mistakes I made with my order

Helpful?
Steve  Larvin
Steve Larvin
1 reviews
11 months ago
5 out of 5 stars

Faultless experience.

Good price, extremely efficient friendly service. Delivered on time by friendly helpful driver. Can thoroughly recommend.

Helpful?
Durim Hila
Durim Hila
1 reviews
11 months ago
1 out of 5 stars

Hell on earth buying online from those…

Hell on earth buying online from those crooks, bought an external doors for a customer and l thought shopping online for e better deal, first ordere they messed up the delivery so had to cancel and get the refund, went online again and bought it fro this seller, they delivered it but when unpacking the door, the door came unglazed, what a horror, so I had to go to the glazing cut the glas panels, in the end ended up costing a lot more than the ones that you pick up from the shops I am a tradesmen and usually have my own builders merchants that get the supplies from, but a lot of cases whenever my customers have bought online, they will in one way or another go through crap because never ever those crooks deliver everything correct,

Helpful?
Desardjo Cela
Desardjo Cela
1 reviews
11 months ago
1 out of 5 stars

A complete mess

A complete mess, ages for the delivery to arrive ,the Vivid group attitude to its highest. The delivery group they work with impropriet , couldn't provide the right information for the collection. Now being charged for the delivery i never got.

Helpful?
DO
DO
1 reviews
11 months ago
5 out of 5 stars

Simple process with no issues

Simple process with no issues. My order came from 3 suppliers, so each with a different courier. They were all organised and delivered on time. Super stuff

Helpful?
T L Flight
T L Flight
1 reviews
11 months ago
1 out of 5 stars

The worse service I have ever had from…

The worse service I have ever had from any company, ordered 8 doors on 31/10/24, order clearly states 15-20 working days, end of Nov nothing so starting ringing to be told that will be made and sent out 16/12/24, no communication from them, I have phoned so many times and sent emails, nothing. In the last week I was told doors will be delivered today 6/1/25, only to be told by haulier when I called for a time that these doors have been rejected and sent back to manufacture, I've been on the phone all day and still NO doors. This company is a complete joke. DO NOT BUY FROM THESE PEOPLE.

Helpful?
kitty
kitty
1 reviews
11 months ago
5 out of 5 stars

Lovely door

Lovely door, good delivery team. Very pleased.

Helpful?
customer
customer
1 reviews
11 months ago
3 out of 5 stars

The first delivery arrived damaged and…

The first delivery arrived damaged and had to be replaced. We placed two separate orders for bifold doors, by the same manufacturer, but the packaging was different for each, and both had different hanging and pivoting mechanisms, the first of which does not work properly

Helpful?
Miss Baines
Miss Baines
1 reviews
11 months ago
1 out of 5 stars

Damaged Doors.... again..!!!!

On delivery, all doors delivered damaged, and so bad, the delivery drivers said there is no point in them even taking them off the van.

Helpful?
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