Paul M

Paul M

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Paul M

VI

Vivid Doors

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1 out of 5 stars

Minus 1 star if I could

Ordered Oak veneer doors and oak faced liners. Doors arrived promptly in good condition. Thats the end of the good news. The liners arrived a couple of days later and I was immediately disappointed with them. They have a paper thin vinyl type coating that's never seen an oak tree. I emailed to ask if I could return them and what the cost of return would be. 2 days later I hadn't got a response, so rang them. I at that point, offered to place another order for garden gates to allow for a free collection of the liners. A few days later they emailed saying I was wrong about the veneer and they want £100 to return them ! All my dealings with them since my initial complaint have been antagonistic, slow and downright disrespectful. Don't touch them with a bargepole.