VI
Vitality Medical
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Before making the purchase I asked if…
Before making the purchase I asked if the wheelchair was airline approved and they said YES. Then I attempted to return it as my mother was having trouble with the joystick and they said NO due to having opened the box and tried the wheelchair. After that, I realized that they sent me a battery NOT airline approved as it is 480 watts when they should have sent one with less power. Long story short, I’m stuck with a wheelchair that is NOT airline approved. Worse customer service and not truthful.