It was wonderful experiences working with Victor Michael. They are so helpful also responds very quickly. I am really pleased having my property from them.
Having flagged my honest review, This is a rewrite to show what I endured in the hands of Victor Michael.
Victor Michael displayed a series of dishonest behaviors you really need to be aware of befor... See more
I’m very excited to moving out of my new apartment which I got with the help of team Victor Michael that I can say no1 estate agent team in the east London .
And specifically thanks to Dora and Piyush... See more
We were first time buyers. Piyush handled our case and he was really good. Hands on with everything. We started the process in January and completion was in March. Definitely recommend Victor Michael.
We met Chris who showed us around avenue road. He was very welcoming and even offered to drive us to the office after our viewing. Which was very kind and unexpected.
We then dealt with Kelly and Claudia, both were helpful and friendly.
Every step of the way we have felt that we can ask questions and have been supported through the process.
We rented a flat with Victor Michael's help. We faced several issues during the tenancy. We realize that many of them might have been coming from the landlord, however the way it was handled reflects poorly on Victor Michael as well.
Almost all light bulbs went out in the common area. It took SEVERAL MONTHS of asking and reminding before the lights were eventually replaced.
The common area was very dirty. It was cleaned only a handful of times during the two years we were tenants there. And even after that there were places with rubbish laying around.
The flat was partially furnished. Whilst signing the tenancy agreement, we were assured that some of the furniture (a sofa and two armchairs) will be removed. When we actually asked to do that we heard that they need to check with the landlord and that it is in no way guaranteed. It took 4 months to settle that. On top of that, when settling the deposit, I was called and asked where this furniture is. Really?
Me and my friends we decided to move in together and have been dealing with the agency lately. Very pleasant cooperation. All of us are working professionals with different rotas but the agency was very flexible so we could always find time to deliver all required documents and paperwork. We mentioned some problems with property and they have been addressed imediately as well. I recomend this agency!
Good service by Mr Atul, even if the sale didn't materialise he was professional from day one.
Will definitely recommend him to anyone calling this company
Once again very pleased with the level of care and attention to detail.
Just got the keys to a property on rent through Victor Michael. Saw 1 property liked it and secured it, thanks to Victor Michael. Both the staff Abu and Vee that we dealt with were very professional at all times.
While on the phone trying to book a viewing on this place itself Abu told me that we would like this property. And he was 100% right. It could not have been better. Vee showed us the property on Saturday. Abu gave us his word once we booked the place and Victor Michael kept their word despite higher offers later on from other tenants. These guys know the area and they can deliver. I highly recommend this agent for your property needs. They are not greedy sales people like the other agents I have dealt with in the past. I will use them for my next property search in the future. But not quite yet ! I'm very grateful for their service and thank them once again.
Excellant customer service always find great tenants
Highly recommend Victor Michael's this agency in Leytonstone rented our family property over the last few years, always found superb tenants all the staff are friendly and helpful! Mainly dealt with Carina who is conscientious professional and so easy to deal with it!
Corina, Anna and the other staff did everything they could to facilitate securing a rental property when our paperwork had a few complications. They were honest and very helpful.
First time letting a property and all the staff at Victor Michael couldn't help enough! I cannot thank Chris enough at the woodford branch for his first class service and very helpful whenever needed! Thank you, would definitely recommend to anyone!
Rented a 1 bed flat in Canning Town. The whole process from viewing till competing was smooth and efficient. Abu and Atul took care of my requests by promptly liaising with the landlord. Would definitely recommend them if you want competent estate agents which cannot be said of many others out there.
Overall my experience with Victor Michael was really good although my offer was declined. The person (Atul) from the agency who came to show us the property was very good. Friendly and has had the patience to explain the details of the property. Also timely communication made us feel happy. So we are happy with the service. We would recommend Victor Michael who are interested in buying property.
Kash and George helped with the sale of my grandmothers property and I'm so pleased with the service we received. They kept us up to date with every step of the process. They were professional, polite, knowledgeable and polite.
Would definitely recommend.
Esta was really efficient and supportive when organising our new apartment .we were running out of time to find a place and the experience felt like a dream come true .Thank you to Esta
Would certainly use them again, an outstanding service.
Victor Michael estate agent provided an excellent service. Piyush was very efficient and helpful throughout. I found them genuinely helpful and always receive a prompt response if I have any questions. There haven't been any hidden fees I would definitely recommend this agency to anyone.
Based on analysis of 15 reviews rated 1-2 stars for Victor Michael Estate Agents
Customer service6 mentions
“I am an unsatisfied customer from Victor Michael”
Payment issues5 mentions
“When I rented with them, they attempted to collect rent payments after they had given clearance for my wife and I to...”
Charges2 mentions
“And when I refused, she would threaten me with some charges that would be put to me if I didn't let them into the apa...”
Returns2 mentions
“Rented my previous property from Victor Michael”
Response time2 mentions
“where do I start”
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Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers.
The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents consistently receives high praise for their exceptional service and responsiveness. Reviewers highlight the professionalism and helpfulness of the staff, particularly mentioning team members like Piyush and Alex, who guide clients through the buying and selling processes with care and efficiency. Many customers express satisfaction with the seamless experience from start to finish, noting that their queries are answered promptly and that the team goes above and beyond to ensure a positive outcome. However, a small number of reviews raise concerns about dishonesty and negative experiences, suggesting that potential clients should be cautious. Despite these criticisms, the overwhelming majority of feedback reflects a strong sentiment of gratitude and appreciation for the agency's efforts.
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