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HomeUtility Discount Reviews
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Utility Discount Reviews

4.366666666666666 out of 5 stars
4.366666666666666 out of 5 stars
4.4
|Great|60 reviews

TrustScore

4.4
4.366666666666666 out of 5 stars
Great
5 out of 5 stars
43
4 out of 5 stars
8
3 out of 5 stars
3
2 out of 5 stars
0
1 out of 5 stars
6
60 reviews in total

Review summary

Utility Discount receives predominantly positive feedback, with many customers praising the helpfulness and professionalism of the staff. Reviewers frequently highlight the excellent communication and straightforward processes, noting that representatives are pleasant and provide clear explanations. Many express satisfaction with the service, stating they received good prices for their gas and electric needs. However, some customers report issues, including frustrations with after-sale calls and instances of contract cancellations. A few negative reviews mention dissatisfaction with the company's handling of these situations. Overall, while there are areas for improvement, the majority of consumers appreciate the service and support provided by Utility Discount.

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Based on reviews, created with AI

See what reviewers are saying

Onyewuchi Nwachukwu
Onyewuchi NwachukwuFeatured

A week ago

3 out of 5 stars

Improve on after sale calls

Improve on after sale calls

Miss julie malone
Miss julie maloneFeatured

2 weeks ago

5 out of 5 stars

A brilliant site

A brilliant site Spoke with ollie, who was extremely helpful ,and got me an amazing price with utility warehouse . I would highly recommend this service .. well Worth giving them a call.5 stars .... See more

Linda Shave
Linda ShaveFeatured

2 months ago

1 out of 5 stars

I only had electricity with you for one…

I only had electricity with you for one week but I keep getting texts from you saying your supply my electricity and guts and and

nasir ahmad
nasir ahmadFeatured

4 months ago

1 out of 5 stars

i have cancelled all contracts

i have cancelled all contracts

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Onyewuchi Nwachukwu
Onyewuchi Nwachukwu
1 reviews
Featured
11 days ago
3 out of 5 stars

Improve on after sale calls

Improve on after sale calls

Helpful?
Miss julie malone
Miss julie malone
1 reviews
Featured
20 days ago
5 out of 5 stars

A brilliant site

A brilliant site Spoke with ollie, who was extremely helpful ,and got me an amazing price with utility warehouse . I would highly recommend this service .. well Worth giving them a call.5 stars .and so frie dly and helpful. They had me switched over very swiftly . Which takes all the hassle out of it. So glad I took the call. Very happy. It all

Helpful?
Linda Shave
Linda Shave
1 reviews
Featured
2 months ago
1 out of 5 stars

I only had electricity with you for one…

I only had electricity with you for one week but I keep getting texts from you saying your supply my electricity and guts and and

Helpful?
nasir ahmad
nasir ahmad
1 reviews
Featured
4 months ago
1 out of 5 stars

i have cancelled all contracts

i have cancelled all contracts

Helpful?
Susan
Susan
1 reviews
4 months ago
5 out of 5 stars

Wasvery very helpful plesant to speak to

Wasvery very helpful plesant to speak to

Helpful?
Christopher Moreland
Christopher Moreland
1 reviews
4 months ago
5 out of 5 stars

I thought it was very straightforward

I thought it was very straightforward, really helpful and went through everything very happy

Helpful?
James Kelly
James Kelly
1 reviews
4 months ago
3 out of 5 stars

The request to change is only partially…

The request to change is only partially completed. I have not received (or been able to find an electricity supply quote. I have completed for gas two days ago. I need to evaluate only after I have finalised the switch.

Helpful?

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Gullible Traveller
Gullible Traveller
1 reviews
4 months ago
4 out of 5 stars

Switch over was swift

Switch over was swift. Submitting readings was more difficult than I expected. Asked for electricity readings for S/N and D. What does this mean? On economy7 I would expect a day and night rate. So I've submitted numbers but which one should go to S/N and which to D, I've no idea. Received a SIM card, which I'll be using. Thank you

Helpful?
Lee Robers
Lee Robers
1 reviews
4 months ago
4 out of 5 stars

Brilliant

The person talked to me she was great and explained everything to me and that why I came to you for my elec

Helpful?
GARY WILSON
GARY WILSON
1 reviews
4 months ago
5 out of 5 stars

Very helpful and straight forward…

Very helpful and straightforward service and lady on the phone was great

Helpful?
Sandip
Sandip
1 reviews
4 months ago
1 out of 5 stars

My name spelling mistake as well as my email id wrong

What I said and what that did My wrong name wrong email I’d everything they wrote down wrong

Helpful?
T Doyle
T Doyle
1 reviews
5 months ago
5 out of 5 stars

Honest genuine people who are not after your cash

These people are dedicated to finding the best possible deals for us, the bill payer. The harder they work the more money we save. And just because they find you a good deal - it doesn't mean that's you sorted. They constantly check for better deals and often contact me with better ones. They are not like the majority of all companies - just out to make money for themselves.

Helpful?
Nadine Denise
Nadine Denise
1 reviews
5 months ago
5 out of 5 stars

Good she ask the rights questions and…

Good she ask the rights questions and gave me options

Helpful?
Julie
Julie
1 reviews
5 months ago
5 out of 5 stars

Brilliant young lady full of energy and…

Brilliant young lady full of energy and very sweet, happy and full of information fantastic talent and lots of brilliance there I would say a lovely girl really knew her stuff really enjoyed talking with her lovely bright and brilliant ☺️

Helpful?
Paul Elliott
Paul Elliott
1 reviews
5 months ago
5 out of 5 stars

Agent was friendly and informative as…

Agent was friendly and informative as well as very helpful and efficient

Helpful?
Edwin Sercombe
Edwin Sercombe
1 reviews
5 months ago
5 out of 5 stars

Switch my provider

Very helpful and understanding about my needs

Helpful?
Agnes
Agnes
1 reviews
5 months ago
1 out of 5 stars

Hi i want use to cancel as i am not…going with your company i am staying with my original company

Hi i want use to cancel as i am not going with ure company i am staying with my original gas and electric company so do not try and cancel that comtract thanks joe

Helpful?
Trevor
Trevor
1 reviews
5 months ago
5 out of 5 stars

Good communication and got me a good…

Good communication and got me a good price for gas and electric

Helpful?
Paul Szabo
Paul Szabo
1 reviews
5 months ago
4 out of 5 stars

Great service

Great service

Helpful?
Raymond Camacho
Raymond Camacho
1 reviews
5 months ago
5 out of 5 stars

Excellent very professional and helpful

Excellent very professional and helpful

Helpful?
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About Utility Discount

Utility Discount is a service-oriented company specializing in helping consumers save on their energy, broadband, mobile, and home insurance costs. The platform allows customers to compare various utility providers and find the most suitable deals tailored to their needs. With a focus on customer satisfaction, Utility Discount aims to provide users with options that not only reduce expenses but also enhance their overall experience. The company serves a wide range of customers across the UK, offering solutions such as energy tariff switching, affordable broadband packages, competitive mobile SIM deals, and comprehensive home insurance policies. Utility Discount prioritizes user-friendly service, ensuring that individuals can easily navigate their options and make informed choices about their utility services.

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