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HomeUtility Discount Reviews
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Utility Discount Reviews

4.366666666666666 out of 5 stars
4.366666666666666 out of 5 stars
4.4
|Great|60 reviews

TrustScore

4.4
4.366666666666666 out of 5 stars
Great
5 out of 5 stars
43
4 out of 5 stars
8
3 out of 5 stars
3
2 out of 5 stars
0
1 out of 5 stars
6
60 reviews in total

Review summary

Utility Discount receives predominantly positive feedback, with many customers praising the helpfulness and professionalism of the staff. Reviewers frequently highlight the excellent communication and straightforward processes, noting that representatives are pleasant and provide clear explanations. Many express satisfaction with the service, stating they received good prices for their gas and electric needs. However, some customers report issues, including frustrations with after-sale calls and instances of contract cancellations. A few negative reviews mention dissatisfaction with the company's handling of these situations. Overall, while there are areas for improvement, the majority of consumers appreciate the service and support provided by Utility Discount.

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Based on reviews, created with AI

See what reviewers are saying

Onyewuchi Nwachukwu
Onyewuchi NwachukwuFeatured

A week ago

3 out of 5 stars

Improve on after sale calls

Improve on after sale calls

Miss julie malone
Miss julie maloneFeatured

2 weeks ago

5 out of 5 stars

A brilliant site

A brilliant site Spoke with ollie, who was extremely helpful ,and got me an amazing price with utility warehouse . I would highly recommend this service .. well Worth giving them a call.5 stars .... See more

Linda Shave
Linda ShaveFeatured

2 months ago

1 out of 5 stars

I only had electricity with you for one…

I only had electricity with you for one week but I keep getting texts from you saying your supply my electricity and guts and and

nasir ahmad
nasir ahmadFeatured

4 months ago

1 out of 5 stars

i have cancelled all contracts

i have cancelled all contracts

Filter by rating:
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Everything explained well easy process…

Everything explained well easy process to start as new customer

Helpful?
Christus Fernando
Christus Fernando
1 reviews
5 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
John Aldom
John Aldom
1 reviews
5 months ago
4 out of 5 stars

Alfie was polite and friendly and saved…

Alfie was polite and friendly and saved myself a lot of money .

Helpful?
SIMON KEENAN
SIMON KEENAN
1 reviews
5 months ago
5 out of 5 stars

Thank you for your help

Thank you for your help

Helpful?
elsa hunter
elsa hunter
1 reviews
5 months ago
5 out of 5 stars

Make the change today!

The customer service and price, I have had from Utility Warehouse has been excellent. I spoke with Isla who could not have been more helpful. The switch for my gas & electric was easy. Thank you Isla! A free SIM card with unlimited txt and calls 8gb of data for using their service! I have since changed my fibre broadband and mobile to UW with an extremely competitive deal. Mohammad was very patient with me and has very good customer skills. The package deals are excellent

Helpful?
kamran irshad
kamran irshad
1 reviews
5 months ago
4 out of 5 stars

It's new responses let see

It's new responses let see

Helpful?
Ana Tipter
Ana Tipter
1 reviews
5 months ago
5 out of 5 stars

Great guy

Great guy, made it incredibly easy to switch out suppliers and very helpful wheb I was in doubt. Give him a raise!

Helpful?

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Aishwarya
Aishwarya
1 reviews
5 months ago
5 out of 5 stars

Helpful customer service person :)

Helpful customer service person :)

Helpful?
Mehul Patel
Mehul Patel
1 reviews
5 months ago
5 out of 5 stars

She is explaining very nicely

She is explaining very nicely

Helpful?
Bronwen Massey
Bronwen Massey
1 reviews
5 months ago
5 out of 5 stars

Thank you

Pricing and great customer service

Helpful?
Sandra Anne Pearson
Sandra Anne Pearson
1 reviews
5 months ago
5 out of 5 stars

Switching utility bill

Staff were very helpful

Helpful?
Diane Harper
Diane Harper
1 reviews
5 months ago
5 out of 5 stars

Switch to cheaper tariff before rises

Understood what I needed to do and swiftly processed the issue

Helpful?
Arlene Hillier
Arlene Hillier
1 reviews
5 months ago
5 out of 5 stars

we had trouble connecting but the…

we had trouble connecting but the operator kept on trying

Helpful?
paul frost
paul frost
1 reviews
5 months ago
5 out of 5 stars

Very clear and very helpful

Very clear and very helpful

Helpful?
Lorraine samuel
Lorraine samuel
1 reviews
5 months ago
5 out of 5 stars

Very helpful person ohelpfuln phone

Very helpful person on phone Saved me lots on my bills

Helpful?
Mr William Joseph Cronin
Mr William Joseph Cronin
1 reviews
5 months ago
5 out of 5 stars

MJogan

Very nice lady helped me

Helpful?
Bobby  Ablewhite
Bobby Ablewhite
1 reviews
5 months ago
5 out of 5 stars

Your member os staff who felt with my…

Your member os staff who felt with my enquiry Was excellent. Well manners new his roll And was verry polite excellent

Helpful?
Kawa
Kawa
1 reviews
5 months ago
5 out of 5 stars

Thank you so much for that full help

Thank you so much for that full help

Helpful?
Robert McCall
Robert McCall
1 reviews
5 months ago
4 out of 5 stars

Helpful in dealing with queries which I appreciated

Helpful in dealing with queries which I had. Price can be flexible depending on what I use. Information being posted to me which I like like. I was also given the opportunity to ask any relevant questions.

Helpful?
P SUTTON
P SUTTON
1 reviews
5 months ago
5 out of 5 stars

He was polite,helpful and understanding…

He was polite,helpful and understanding of my situation. 7

Helpful?
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About Utility Discount

Utility Discount is a service-oriented company specializing in helping consumers save on their energy, broadband, mobile, and home insurance costs. The platform allows customers to compare various utility providers and find the most suitable deals tailored to their needs. With a focus on customer satisfaction, Utility Discount aims to provide users with options that not only reduce expenses but also enhance their overall experience. The company serves a wide range of customers across the UK, offering solutions such as energy tariff switching, affordable broadband packages, competitive mobile SIM deals, and comprehensive home insurance policies. Utility Discount prioritizes user-friendly service, ensuring that individuals can easily navigate their options and make informed choices about their utility services.

Company information

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