Donna R.
1 reviews
11 months ago
Excellent company
Excellent company, shipping and customer service the past 4 years
Helpful?
US Water Systems Inc
TrustScore
4.3
Great
734
90
47
44
85
1,000 reviews in total
Review summary
US Water Systems Inc receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
poor product quality
poor product quality. water leak after 2 months! flooring water damage. tech support was helpful, but did not want to ...Read more
0
0
🔥 High engagement
POPULAR
Good water quality, good support
It was easy to determine the right system for my home. The water softener and filtration systems were shipped quickly an...Read more
0
0
🔥 High engagement
POPULAR
Frustrated customer
Frustrated customer! We ordered a whole home water softener and filtration system in addition the RO system with the pum...Read more
0
0
🔥 High engagement
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Mark and Tess
1 reviews
11 months ago
Love this company
Love this company, period.
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Donald Cauble
1 reviews
11 months ago
They are always great to discuss my…
They are always great to discuss my needs with. Even a couple years after the initial sale.
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Tim C
1 reviews
11 months ago
Not like riding a bike
I really only need to touch my RO system when I replace the filters (1X a year) and it always seems like I forget the tips/tricks to get everything back in-order and operational. It appears their website has been updated with more of the guidance topics and that helps this memory challenged customer! I have, in the past, contacted them directly with great success.
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Alan Ferraris
1 reviews
11 months ago
All good with interaction
All good with interaction. Have not installed it yet
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TOM AVERY
1 reviews
11 months ago
Great products and fast service.
Great products and fast service.
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Hope Golden
1 reviews
11 months ago
easy to install
It seemed pretty easy to install for my husband.
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Mark R
1 reviews
11 months ago
Placed an order for a test kit
Placed an order for a test kit, it was shipped out the next business day, received a tracking number and when it was delivered the LTL carrier actually rang the doorbell. We sent it back a week or two later, awaiting results.
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Gerry Williams
1 reviews
11 months ago
YouTube
YouTube. Written instructions were overwhelming. YouTube made it easy.
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DeGasperis, Michael
1 reviews
11 months ago
Michael Galbreath was excellent
Michael Galbreath was excellent. Very knowledgeable and helpful for my needs.
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Robert Morgan
1 reviews
11 months ago
I purchased the test and sent it back
I purchased the test and sent it back. It was received back on December 5 to the testing place. I still have not received any results and it is now December 22.
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Addam Albright
1 reviews
11 months ago
shipment time was multiple weeks
shipment time was multiple weeks
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Jim Garnett
1 reviews
11 months ago
Good product
Good product, fast delivery. Who could ask for more?
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Eldon Tolan
1 reviews
11 months ago
Super service…
Order came in 2 days very well packaged. Everything good.
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Corey Levenson
1 reviews
11 months ago
Quality products + great service =…
Quality products + great service = satisfied customers. I've bought several systems from US Water and been very happy with the outcome.
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Cindy Tackett
1 reviews
11 months ago
Excellent service!
Excellent, fast service and a great product!
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David Scott
1 reviews
11 months ago
Excellent price and very quick…
Excellent price and very quick delivery. The communication throughout was outstanding.
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Zeek Ziegler.
1 reviews
12 months ago
The products seem to work well and took…
The products seem to work well and took care of all my water issues. Chuck Norris approved for sure. 👌
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Michael Jones
1 reviews
12 months ago
Friendly
Friendly, explanatory and quick getting orders out
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Delta Dirt Distillery
1 reviews
12 months ago
Best Service Techs
My call was answered promptly. The service technician was knowledgeable and familiar with my equipment. My questions led to purchasing the correct parts. Order was processed and arrived without issue. Not my first time having a great experience with their service side.
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