CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomekyBoot Shoes Reviews
kyBoot Shoes logo

kyBoot Shoes Reviews

2.38 out of 5 stars
2.38 out of 5 stars
2.4
|Poor|100 reviews

Last reviewed over a year ago

TrustScore

2.4
2.38 out of 5 stars
Poor
5 out of 5 stars
23
4 out of 5 stars
8
3 out of 5 stars
6
2 out of 5 stars
10
1 out of 5 stars
53
100 reviews in total

Review summary

Reviewers express significant dissatisfaction with kyBoot Shoes, highlighting a troubling trend in both product quality and customer service. While some customers appreciate the comfort and pain relief provided by the shoes, many report issues with durability, claiming that soles disintegrate within months of use. Complaints about customer support are rampant, with individuals noting unresponsive service and difficulties in processing returns. The high price point is frequently criticized, as many feel the quality does not justify the cost. Although a few reviews mention the shoes' effectiveness for specific foot problems, the overwhelming sentiment points to frustration and disappointment. Overall, kyBoot Shoes struggles to meet customer expectations, leading to a predominantly negative perception.

✨
Based on reviews, created with AI

See what reviewers are saying

Consumer
ConsumerFeatured

Over a year ago

1 out of 5 stars

I have been a loyal customer for 20+…

I have been a loyal customer for 20+ years, love their shoes but when something goes wrong customer service is rubbish, will look elsewhere for my next pair

Raymond MacDowall
Raymond MacDowallFeatured

Over a year ago

1 out of 5 stars

Terrible Customer Support - Customer support don’t respond and they…

Customer support don’t respond and they make it very difficult to return goods. I ordered boots on line which when they arrived didn’t suit my feet . There was no return information with the box so I... See more

Kurt Frank
Kurt FrankFeatured

Over a year ago

1 out of 5 stars

Hände weg!!!

Hände weg!!!! Für Orthopädieschuhe ist millimetergenaue Arbeit erforderlich! Das bekommt man hier nicht! Nach Reklamation erfolgt ein „Kundenservice“ amerikanischer Art: Viele freundliche Worte, imme... See more

Marc
MarcFeatured

Over a year ago

3 out of 5 stars

unterirdischer kundenservice, phantastische schuhe

phantastische schuhe, leider etwas teuer selbst für die innovation und hohe qualität. der kundenservice ist allerdings unterirdisch. die mitarbeiter sind unflexibel, arrogant und wenig service orienti... See more

Filter by rating:
Maike Schröder
Maike Schröder
1 reviews•Experienced
about 3 years ago
1 out of 5 stars

Nicht zu empfehlen!

Ich habe den Schuh Uster Black am 18.04.22 erhalten. Ca.2 x die Woche getragen. Jetzt zerbröselt die Sohle und die Nähte (die in den ersten Wochen sehr gescheuert haben) lösen sich. Also, für 285,00 EUR eine sehr schlechte Qualität. Werde nie wieder bei Kybun Schuhe kaufen.

Helpful?
Bernhard Schmid
Bernhard Schmid
1 reviews•Experienced
over 3 years ago
1 out of 5 stars

Schuh bequem, aber nicht haltbar

Schuh bequem, leider Sohle sehr schnell kaputt. Dafür ist der Schuh viel zu teuer. Habe reklamiert, aber nie eine Antwort bekommen! Kaufe sicher diese Schuhe nie mehr.

Helpful?
Lily Mc Carron
Lily Mc Carron
1 reviews•Experienced
over 3 years ago
1 out of 5 stars

Terrible customer service

Terrible customer service! Purchased 2 pairs of their shoes! Loved the first pair and needed questions answered to the Elm Taupe boots that I found as stiff as a ski boot! Never answer emails and forget calling them! So now I need to return with unanswered questions costing almost $25 to return because if you return, they charge you for the shipping for the outgoing boot! Wanted to like them and recommended to my 55 over community. Lost a customer!

Helpful?
simon burrowes
simon burrowes
1 reviews•Experienced
over 3 years ago
1 out of 5 stars

You couldn't make it up

About 6 months ago i requested a size 13 boot in lieu of a size 12.5 when available. Initially put on hold i tried a few more times but response was not forthcoming. Plagues by kybun adverts i have just responded by trying again and have come to a dead end while trying to order again, a test pair . Its so infuriating that the daily adverts have become a wonderment.

Helpful?
C. B.
C. B.
1 reviews•Experienced
over 3 years ago
1 out of 5 stars

Leider keine gute Qualität

Anfangs habe ich mich sehr über die Kybun Schuhe gefreut. Doch nach 1,5 Jahren löst sich die Sohle vorn ab. Der Schuster kann da nichts machen. Ich habe die Schuhe nie mehr als 20 bis 30 min. am Tag getragen. Sehr schade, da der Preis extrem hoch ist und der Schuh sehr bequem ist.

Helpful?
Mayer Müller
Mayer Müller
1 reviews•Experienced
over 3 years ago
1 out of 5 stars

Qualitäts und Haltbarkeitsprobleme

Qualitäts-und Haltbarkeitsprobleme Ich habe drei dieser Schuhe regelmäßig genutzt. (Sandale, geschl. Schuhe, Clog). Bei allen drei Modellen löst sich die Sohle in ihre Bestandteile ringsherum nach 1-2,5 Jahren auf. Wenn man einen Schuhe im Segment 300€ + anbietet, kann das einfach nicht sein. Natürlich hatte ich mich auch um Gewährleistungsansprüche bei allen drei Modellen bemüht: Kein Entgegenkommen, man scheint die Problematik aber bestens zu kennen: Hält max. zwei Jahre... siehe BeilageDas Problem scheint schon bei den Händlern zu liegen: Wie lange standen die Schuhe vor einem Kauf im Lager? Ist die 'Haltbarkeit' womöglich dort schon angezählt oder abgelaufen...? Zwei meiner Modelle scheinen genau einer solchen Vorlagerung unterlegen zu sein. Wenn ein Alltagsgegenstand in einem solchen Preissegment durch den internen chemischen Prozess der Weichmacher solche Defizite aufweist kann man das nicht auf Kosten der Kunden austragen. ...Fazit: Idee und Laufgefühl super. Aber die technische Umsetzung & Haltbarkeit ist eine Katastrophe!

Helpful?
Rezy Lein
Rezy Lein
1 reviews•Experienced
over 3 years ago
5 out of 5 stars

Ich benutze als Arbeitsschuhe

Ich benutze als Arbeitsschuhe , ich laufe pro Tag bis 10 km keinen Füß u. Rück Schmerzen. Ich empfehle gerne.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Birgit Temme
Birgit Temme
1 reviews•Experienced
almost 4 years ago
1 out of 5 stars

Ich habe mir noch das schickste Modell…

Ich habe mir noch das schickste Modell bestellt. Leider passt es insgesamt nicht gut. Der Reißverschluss lässt sich auch schlecht öffnen. Jetzt die Überraschung, den Rückversand zahlt man selbst!! Jetzt hoffe ich nur, dass ich meine Vorkasse ohne Tamtam zurückbekomme. Sorry, unter diesen Umständen bestelle ich nie wieder bei Ihnen.

Helpful?
Ascona Al
Ascona Al
1 reviews•Experienced
almost 4 years ago
1 out of 5 stars

KYBUN may cause hip pain

I have worn the KYbun now for a year and a half. I purchased them as I have had foot pain and find it hard to get a shoe that is comfortable. I noticed that my thighs where tight, and because the sales guy told me that I have to work through that, I did.. I stretched the thigh. I have kept walking in the shoes now for a year and a half, but in the past few months have found that my hip and back are very sore. I cannot put on the right sock, and have extreme pain that now radiates from the thigh, to the groin. Doctors are talking hip replacements, my chiropractor thinks we can work through it... but alas, I took off my KYbuns and started wearing asics and brooks running shoes and the pain is subsiding. I feel that the KYbun shoe has failed in the heel and I have been aggravating my hip by not giving up on them. A huge cost for the shoes, but I have spent thousands on my recovery so far.

Helpful?
August Finn
August Finn
1 reviews•Experienced
almost 4 years ago
5 out of 5 stars

I wear them everyday!!

I have scoliosis, these have helped me tremendously! I find that the way it distributes weight on femur, pelvis and legs is great. It’s a great shock absorber. Idk about the bad reviews but def worked wonders with me. It helped walk more than usual with lesser pain. Bless ya guys! Thank you.

Helpful?
Sybille Özcan
Sybille Özcan
1 reviews•Experienced
about 4 years ago
1 out of 5 stars

Ummantelung der Sohle löst sich auf nach nur kurzer Benutzung

Ich bin sehr enttäuscht von meinen Kyboots, Modell Daegu. Das Gehen darin ist zwar sehr gut, aber schon nach ca. 20maliger Benutzung löst sich die Sohle komplett auf. Ich habe die Schuhe vor 2 1/2 Jahren gekauft, dann erst ein paar Mal benutzt. Nach einer Sprunggelenksfraktur mit Komplikationen konnte ich sie länger nicht mehr tragen. Vor etwa 10 Tagen hab ich sie wieder aus dem Schrank geholt, war wieder begeistert von dem angenehmen Gehgefühl, musste dann aber feststellen, dass sich die (Latex?-)Ummantelung der Sohle auflöst, erst waren es nur Risse, bei weiterer Benutzung fällt die Ummantelung ab. Und das bei so teuren Schuhen.....

Helpful?
Birte Svensson
Birte Svensson
1 reviews•Experienced
about 4 years ago
1 out of 5 stars

jeg har aldrig modtaget mine varer

jeg har aldrig modtaget mine varer, men pengene er hævet for 14. dage siden, der var desuden fri fragt, og jeg har tænkt at meddele dette til politiet.

Helpful?
Noelle Fasching
Noelle Fasching
1 reviews•Experienced
about 4 years ago
2 out of 5 stars

Grenzwertige Qualität

Ich hatte 3 Pare dieser Schuhe gekauft, Totalpreis über 900.00 CHF. Tragekomfort hervorragend, Qualität eher grenzwertig. 2 dieser Paare gingen noch vor Garantieende kaputt, Klebestellen lösten sich, Oberleder bekam Risse und die Sohle löste sich auf. Reparaturen nützten wenig da neben der reparierten Stelle sofort neue, zu reparierende Stellen entstanden.

Helpful?
Catriona Munro
Catriona Munro
1 reviews•Experienced
about 4 years ago
1 out of 5 stars

Terrible callouses from these shoes

I ordered the Buama 20, wore them for 1-2 hrs a day to get my feet used to them before transitioning to wearing them for work for 2 weeks. This shoe gave me the worst callouses I have ever had - and high up on my heel, instep and toes as there is a hard bar that runs low around the shoe upper. Kyburn asked me to review- I did. They clearly didn’t read my review (as it wasn’t positive) yet they still sent me £20.00 for writing a review. I them made negative comments on Facebook warning people about this shoe. Finally then Kyburn responded. But they kept trying to find me off. It took their medical team 3 weeks to reply and their response was decidedly lack luster. They said I could return the shoes, less £50.00 and obviously postage. But had not explanation for the severity of my callouses caused by their shoe. I’d like to say that I have a standard size/width size 39-40 foot that is (now was) uncalloused and has no strange shapes or bunions. Please do not buy these shoes - not only have they ruined my feet but the customer service is some of the worst I have come across. I will revert to commenting on social media to try and prevent this happening to others.

Helpful?
Karin
Karin
1 reviews•Experienced
over 4 years ago
5 out of 5 stars

3 Pairs of Dream Shoes

This is my third pair of kybun dream shoes. That's what I call my kybun shoes/sandals. I have many shoes, but for the last 3 years I only wear kybun, why wear anything else, when I can wear the most comfortable shoes in the world. I bought my first pair because I had Fasciites and back problems. Now my pains are gone and I feel I walk on clouds.

Helpful?
Carrie Tong
Carrie Tong
1 reviews•Experienced
over 4 years ago
2 out of 5 stars

I had my Kybun for 3 years but I hardly…

I had my Kybun for 3 years but I hardly wear it, only some days in winter and out of the country. I live in Taiwan, Kybun Suede Sneaker is too hot for regular days here. The problem with their shoes is their midsole/outersole cracks easily and there is no repair for that. Buyers Beware😭

Helpful?
Marijke
Marijke
1 reviews•Experienced
over 4 years ago
5 out of 5 stars

Walking on air

Walking on air is the best way to describe the Kybun experience. My knee is in a very poor condition due to osteoarthritis but wearing these shoes (besides hyaluronic acid injections) makes a huge difference.

Helpful?
Waheed Foalrin
Waheed Foalrin
1 reviews•Experienced
over 4 years ago
1 out of 5 stars

Great Shoes but the company are sharp…

Great Shoes but the company are sharp practitioners. All I wanted to do was exchange my shoes for a pair half a size smaller I was put in the position where I had to repurchase my shoes at twice the price When I complained they just did not bother replying to my e-mails Make sure you get your size right the first time

Helpful?
Eugen Bless
Eugen Bless
1 reviews•Experienced
over 4 years ago
1 out of 5 stars

Die Garantie ist nichts wert.

Wir haben schon mehrere dieser teuren Schuhe gekauft. Die Schuhe sind gut zum Tragen aber bei Problemen ist die zwei Jahre Garantie nichts wert. Bei einem Schuh hat sich der Stoff an der Ferse aufgelöst. Am Sohlen Profil ist erkennbar dass der Schuh wenig getragen wurde. Trotzdem wurde die Garantie abgelehnt mit der Begründung das sei normale Abnutzung. Wir werden zukünftigen andere Hersteller auswählen.

Helpful?
Julian Lewis
Julian Lewis
1 reviews•Experienced
almost 5 years ago
3 out of 5 stars

I bought the sargans sand hiking shoes

I bought the sargans sand hiking shoes. They are great on non challenging terrain. Very comfortable to walk on paths and trails. The also have surprisingly good grip on gravel paths. The down side is that they are unstable on rough rocky terrains, they tend to turn over due to the extra torque of very thick soles, also my foot isn't held firmly and can move when my ankle turns over. Also they are very heavy and bulky. So some good points but not for serious hiking on rough uneven ground.

Helpful?
Previous12345Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About kyBoot Shoes

kybun USA LLC operates an online webshop specializing in innovative footwear designed to promote comfort and alleviate joint and back pain. The company offers a range of Swiss-engineered kyBoot shoes for both men and women, focusing on ergonomic design and supportive features. Each shoe is crafted to provide a unique walking experience that mimics the sensation of walking on air, making them suitable for individuals seeking relief from discomfort while maintaining an active lifestyle. In addition to footwear, kybun USA also markets kybun mats, known as kyBounders, which are intended for use with standing desks. The target market includes health-conscious consumers and professionals who prioritize comfort and well-being in their daily activities. The company’s offerings are aimed at those looking for effective solutions to enhance foot health and overall mobility.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.