Not impressed
don’t use this company, they will trash your property, I’ve tried calling the company but as expected, no response, so I called UK energy who they did the work for, and put a complaint to them, but again not at all helpful
4.8
Excellent
47 reviews
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Review summary
UK Energy Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Very good workers
Very good workers
Great service lovely people efficient…
Great service lovely people efficient and fast working,informative and job well done
Bad interview experience
I was invited for an interview at this energy-saving company, followed by an in-person assessment. I was told I’d be contacted with the outcome shortly afterward. Unfortunately, I never received any follow-up, despite being assured I would. The process felt quite disorganised, and there was a clear lack of communication. It’s disappointing, especially when candidates take time and effort to attend in good faith. Professionalism and clear communication are essential — especially in a sector that relies on public trust.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
ukenergyservices.com
All reviews
47 total • Write a review
Showing 31 - 40 of 43 reviews
CJ
Great service
Great service received from Nick and the installation team. We were taken through various options on the phone, and then a site visit was completed to decide what was best for us. Installation was completed a couple of weeks later and we were very pleased with the knowledge, professionalism and workmanship shown throughout.
Date of experience: July 7, 2020
S
Stuart
US
Great team providing excellent friendly service and quality workmanship
Nick Ballard gave us a very good price and advice on which units to have for our air conditioning units and was able to source them despite the corona virus affecting the supply chain. Jason and Adam worked exceedingly well to install the air con units to 5 rooms in 3 days. Jason and Adam were really helpful as they worked around my need for peace and quiet whilst on doing online meetings for work. They also explained what they were doing and were very friendly and a delight to have around the house. They were careful to clean up after themselves and nothing was too much effort for them. We were very impressed with their service and attention to detail. Would definitely recommend them to anyone seeking to have air conditioning installed in their house.
Date of experience: July 1, 2020
AT
Above and beyond service
Quick and friendly service helped me choose the right AC for my needs and booked me in fast. For the installation, they went above and beyond. Everything was installed professionally and looks great. The installer was very friendly and left the space better than he found it, cleaning up all dust from the installation and installing good ducting to cover up the pipes and cabling required. You could really tell they take pride in their work.
Date of experience: June 29, 2020
CI
Chris I
US
Excellent service, highly recommend
Having decided that we needed air-conditioning in our bedroom and my home office, i approached two companies for quotes. I decided on UK Energy Services as they responded very promptly and professionally plus their price was good. Having now had the installation I can highly recommend their service. All of the team I had dealings with were very friendly, and the job they did was excellent. They tidied up afterwards very well too.
Date of experience: June 21, 2020
AA
Quick and professional
The experience of dealing with the whole UK Energy Services team has been an absolute delight. From the first initial enquiry with Richard, through the site visit from Nick to the installation with Jason, I have been impressed by their professionalism. They all filled me with confidence and I knew I'd be getting a first class product fitted without any fuss. Extremely polite and very tidy on site, I wouldn't hesitate to recommend them to anyone.
Date of experience: June 18, 2020
LG
I cannot fault the service provided
I cannot fault the service provided. From the initial discussion with Richard regarding our requirements all the way through to the installation. The team were prompt, tidy and completed the job with minimum disruption to me working at home. If you are looking for air-conditioning this is the company to contact, you will not be dissappointed.
Date of experience: June 12, 2020
MB
Excellent Advice and Installation
Excellent Advice and Installation Felt confident in using UK Energy Services as from our very first conversation with Nick he gave us confidence that he knew his subject! He took time and effort to understand exactly what we wanted, offered us options and then helped us work out which of those would suit us best. The fitting was excellent, a very neat job. Really pleased with the results. Thankyou.
Date of experience: June 9, 2020
EH
Incredibly impressed, would highly recommend!
A completely faultless service, from discussing requirements with Nick and Richard to the very professional and efficient installation carried out by Jason and Adam! Nothing is too much trouble. Would I use again ? Without a doubt ! An overall great experience!
Date of experience: June 8, 2020
V
Viv
US
Well impressed, would use again and recommend!
Well impressed, excellent service, fast and efficient team from start to finish. Very professional! From first contact with Richard and Nick on spec and costings to Adam and Jason installing the air con. Installation by Adam and Jason was done smoothly and in a conscientious and tidy manner, with a smart finish. I would definitely recommend this company to others. And would use again!
Date of experience: June 3, 2020
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