UK Water Softeners Reviews

Excellent service from the outset, very flexible on the appointment time and very responsive in messages. I am very pleased with the workmanship, the kitchen was left spotless. The water softener has made an immediate difference to my home. Thank you again to Sarah and the team.

Prompt, polite and efficient. Did everything they said, exactly as they promised.

Friendly, polite, accommodating and professional.

Fantastic service and value from UK Water softeners.

A no nonsense approach from the second generation owners of this lovely family owned business. Good prices (better than buying direct from the manufacturers). Great service overall.

No hesitation in recommending this company. From initial visit to completion of work, very professional and friendly. Installation engineer (Pete) was quick and efficient, very amenable, and taking to time to explain and answer Qs. Excellent service.

Very professional and knowledgeable. Recommended the most suitable softener for our needs, explained how it all worked, found out the best location to situate it. Very tidy installation.

The service provided by the UK water softeners team (Sarah, Andrew, Rosalyn, and Pete (Plumber) was excellent from start to finish. The company was recommended by my friend and Sarah provided the quote and arranged the delivery and installations. I recommend the Premier Plus twin tank water softener, not only does it look great, but it works superbly too (no more scale!!). I would highly recommend Sarah and the team.

Staff from UK Water softeners is very nice, detail explanations and reminder. Installation is also professional, Pete is very skillfull and give us useful idea on the location to setup the softerener. I would like to introduce this to my friends too.

My water softener was purchased from UK Water Softeners which was delivered and fitted as per the quote. The fitter arrived in time and was very knowledgeable and completed the installation perfectly. I recommend this firm to anyone.

Sarah was really helpful when quoting and explaining the system, and then Pete installed the system quickly and was super tidy with his work. Would recommend to anyone looking for a good value system with great service!

I recently decided to update my water softener to a newer model. I had originally purchased one from Kevin Goody and decided to buy from UK Water Softeners as it is still run by his family. The update was very straightforward and only took a couple of hours. Steve Harvey, the installer, was excellent, very professional and did a great job. I also ordered a new water softener for my son, which was installed the following week. The install was a bit more involved, but again was done professionally. I would totally recommend UK Water Softeners to anyone who is looking for a new softener or to update their existing one.

I recently had an excellent experience with this water softener company. From my initial visit with Sarah to the installation of my new water softener by Steve, everything was handled with professionalism and care. During my initial visit, Sarah took the time to explain the different water softener options available and helped me choose the best one for my needs. She was friendly, knowledgeable, and patient with all of my questions. When it came time for installation, Steve arrived promptly and was courteous and respectful throughout the process. He explained everything he was doing and showed me how to use and maintain the system. He even took the time to clean up after himself and left my home spotless. Since the installation, I have noticed a significant improvement in the quality of my water. It is now much softer, and I no longer have to deal with the negative effects of hard water on my appliances and plumbing fixtures. Overall, I highly recommend this company to anyone in need of a water softener. The team members are professional, knowledgeable, and courteous, and they truly care about their customers' satisfaction. Thank you for providing such an excellent service!

I used UK Water Softeners through a recommendation from couple of my friends and dealt with Sarah for the initial visit, demo and Steve did our installation. From start to finish it never felt like I was being pushed to buy the product. Sarah was very patient in answering my questions in trying out different options on my installation. Also gave honest advise on what would work best for our household. Steve even visited in advance to do an installation survey and addressed the questions I had. On the day of installation, Steve did a very tidy job of installing the system and explained how it works in detail. He ensured everything worked as expected and gave advise on how the water softener would change the quantity of each cleaning product that we have been using and in some case also advised what is no longer needed. Overall I am very happy with the service I received. Kudos to UK Water Softeners !! you have a great team indeed. Keep up the good work !!

From start right till the end, it was very professional and welcoming experience altogether. Our first appointment with Sarah was organised very prompty. She knows what she is talking about and therefore it reflects in their service too. We were given full and complete knowlege of all the products with its respective uses and suggestions which would work the best for our household. Sarah was the only person who suggested an easier and out of the way; installation place without having to compromise on my kitchen cupboard space or having the unit outside. We were very impressed with that as it made it so much easier and stressfree for us. Once we finalised on the product, the process was very swift with a phonecall to book a day for the installation. The installation team is very professional and they did a great job in a timely manner. Its a wonderful team and we would high recommend them. I love it, since they are family run, giving you a very personalised sense of service.

I’ve used UK Water Softeners for nearly 20 years (including their previous formation) and always been satisfied. I recently needed a new softener and the service was exceptional. Well done and many thanks.

We replaced our water softener after 25 years use and used uk water softeners again for the purchase and installation. The installation went as planned without any issues and I would certainly recommend them. I found them very friendly and professional.

Excellence service from quote to install Sarah provided advice on home visit and all the cost needed. Pete showed professionalism in installation. They make the whole process happened within 1 week. Amazing!!

Fantastic service from sales through to installation; highly recommend!

Very professional and knowledgable. Excellent work carried out promptly and on cost as quoted. A pleasure to do business with at all stages of the process.