UK Water Softeners Reviews

The overall service provided by UK Water Softeners relating to the sale and installation of a new TwinTec Water Softener was very Professional. The sales visit was concise, clear and provided all the information requested and details of the options available, resulting in a quotation for the supply and installation of the Water Softener of our choice. Following on, a date was agreed for the installation and this was conducted by a very competent engineer.Conducting the installation with minimal fuss and intrusion. Overall it was a pleasing experience dealing with this Company.

Every care was taken over a difficult installation, all with utmost courtesy, and the machine has been working well. Nice to recieve a follow-up call too.

Sarah at UK Water Softeners was extremely helpful and informative and the softener has been excellent. It was fitted very neatly and tidily. I would definitely recommend UK Water Softeners.

UK Water Softeners are an excellent family run business, who were very professional, provided several different options and recommended which would be best for my home. They also swapped out the tablet bags I had with a complimentary set of salt block packs, which was great to get me going! What stood out the most was they also gave a mini PowerPower point presentation when they arrived about the business and this helped solidify their professionalism and respect for the buyer's decision making. I couldn't recommend them enough! 5* !

We used this company recently when our water softener began giving us issues. Regeneration taking hours and wasting gallons of water. They attended promptly and diagnosed the issue. They explained the options and cost implications. We chose to have the softener refurbished. They completed this very quickly and at the price they quoted. Staff were extremely courteous, knowledgeable and professional. I would not hesitate to use them again.

We needed to replace a leaking water softener and immediately after sending an enquiry Sarah was in contact and confirmed a date within days to provide a demo on three models. We made our decision to purchase from UK Water Softeners and within the same week Andrew was installing and commissioning the new system. Great service and very professionally handled by the team. Highly recommend this company

This is a small personalised family business. The customer service is totally on point. From Sarah in marketing to Pete who installed the water softener, they've been very knowledgable and patient. The process from enquiring until after instillation was a breeze. Lovely friendly people.

Absolutely fantastic professional service. Super grateful for their knowledge and expertise. Good prices and advice. Thank you!

Excellent company, would have no hesitation in recommending. Answered all questions we had and installed in a tricky position under our kitchen sink. Super.

From sales demonstration to installation the people and process was seamless. The installation by Steve is neat and compact. We are now enjoying soft water throughout the house. Thanks ever so much to the whole team at UK Water Softeners.

A fast response to my call from the team, having been let down by another company. Andrew kept me informed at every stage of the repair & did exactly as agreed. My water softener is like new. Thank you.

Prompt, professional and orderly service from UK Water softner. Their prices are very competitive. I am using their services for many past years. Highly recommended.

Such wonderful service from Andrew and Sarah! They are both so knowledgeable and thorough. We had previously asked 2 other companies for a quote and they had told us it would be impossible due our house renovation. But Andrew made it possible for us, he was thorough and explained exactly how it could be done. No fuss at all. Also, on the day we had Pete come to set everything up for us and he was punctual, polite and such a clean worker. I cannot recommend UK water softeners enough - they truly are a fantastic company to deal with. Thanks again!

Absolutely Brilliant Service! Just had a water softener installed by UK Water Softeners. I was a bit worried about where I wanted it fitted, plus the benefits of installing one, well I can assure you I am seeing the benefits now! My house is so much cleaner!! Competitive pricing and I must be honest, from start to finish Kevin and the team have been absolute professionals, I would urge anyone that’s thinking of buying a water softener in the Surrey-Berkshire area to use UK Water Softeners, brilliant work guys, I’ll be telling my friends!! Will