Gratitude
They did their best to solve my problem. It was really nice. Thanks to twinkl team a lot.
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4.5
Excellent
1,000 reviews
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Review summary
Twinkl Educational Publishing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
They said I will receive my refund
They said I will receive ny refund but I haven't receuved anything. I was being pass on and pass on to each agents. They said it will onky take 5 to 7 days, then it became 10 days then it said another 5 days. For real! I cannot make an email each day. Why make it complicated.
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Everything I need for home education…
Everything I need for home education all in one place.From live lessons to worksheets, I can get all I need
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Problem Resolved
I was recently having problems accessing my Twinkl account which was totally caused by me. Joy, the person I reported the problem to was kind and patient. Especially since this had happened before and was resolved in the past. (I had forgotten what I needed to do to be able to use my account)
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Company details
Information provided by various external sources
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Contact info
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Website
twinkl.co.uk
All reviews
1,000 total • Write a review
Showing 121 - 130 of 996 reviews
DV
Laura was simply brilliant at sharing…
Laura was simply brilliant at sharing possible solutions to a technical issue I had with printing some material. Thank you to the Twinkle Team for your hard work and dedication.
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AY
Membership Issue Resolved with Ease
I had an issue that arose with my membership and this was dealt with swiftly and efficiently by the Twinkl team, this has given me great confidence in the company and I also find a lot of their resources extremely useful.
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CL
I wanted to cancel my membershio and…
I wanted to cancel my membershio and Becca helped quickly
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TS
I had a log in issue and contacted…
I had a log in issue and contacted Twinkl by email. I was helped by Kate who was not only extremely helpful but surpassed my expectations and sorted my problem quickly and efficiently.
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PC
A swift response and genuine…
A swift response and genuine willingness to address an issue of mine which was resolved so promptly. Something that is uncommon amongst many companies
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kw
Excellent resources every day
Excellent resources every day We use TWINKL to help us to teach and support our pupils on the alternative KS3 and KS4 provisions in our mainstream school. The resources are lovely and we can always find something useful. More impressively, we were sent a free dark den when we did not win a bid for funding for our new sensory room. When I mentioned that the staff may need to use this as much as the pupils, the lovely TWINKL community team sent us a lovely gift box full of teacher perks (tea, coffee, biscuits, mug, socks) and pupil resources (sensory lamp, fidgets / stress balls, notebook). I cannot stress enough how thoughtful this was and it made an old SENDCo very happy. Thankyou TWINKL :)
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