very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
4.6
Excellent
556 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
β¨
Based on reviews, created with AISee what reviewers are saying
Easy to switch
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
Absolute conmen
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
Great customer care service
Great customer care service !
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
tulo.energy
All reviews
556 total β’ Write a review
Showing 71 - 80 of 552 reviews
D
Stonewalling when dealing with enquiries
Stonewalling when dealing with enquiries
Date of experience: June 12, 2025
MC
Great connection with client always
Great connection with client always
Date of experience: June 12, 2025
JE
Fantastic Energy company
Fantastic Energy company, very easy to navigate. Very reactive to my request to move my meter
Date of experience: June 12, 2025
LH
I have just signed up with Tulo energyβ¦
I have just signed up with Tulo energy and so far the service has been good. It was easy to sign up to and they have reasonable tariffs.
Date of experience: June 12, 2025
AS
Easy and cost effective
Account number 206624. I found Tulo very easy to switch to and doing so will save me around Β£50 each month, so definitely worth it!
Date of experience: June 12, 2025
A
ASH
US
I'm a new customer so it's hard to tellβ¦
I'm a new customer so it's hard to tell exactly how tulo will perform. I've had to contact them once since I switched. This was done via the chat in the app. The app works but needs improving. Also the need to have to put a pin code in is annoying. Ac 205247
Date of experience: June 12, 2025
NP
Early days, but fine so far
Early days, but fine so far. Smooth, and a good deal
Date of experience: June 12, 2025
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.