very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
4.6
Excellent
556 reviews
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Review summary
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Easy to switch
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
Absolute conmen
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
Great customer care service
Great customer care service !
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
tulo.energy
All reviews
556 total β’ Write a review
Showing 61 - 70 of 552 reviews
BG
Easy to navigate
It's easy to navigate their online platform, making it ideal whether you are downloading a bill, making a payment for services, or submitting a meter reading. They also have good online security in place, giving you peace of mind.
Date of experience: June 12, 2025
EP
Tulo is a great company to use
Tulo is a great company to use! I have never used customer service as I have never had an issue. I love how simple and easy to use the app is. I like the fact that all I have to do to submit meatera reading is to take a picture on my meters! Prices are great too! Highly recommend!
Date of experience: June 12, 2025
SS
Great customer service and no issuesβ¦
Great customer service and no issues with Tulo so far. Would recommend.
Date of experience: June 12, 2025
DB
Just supplies energy credit.
Switched on price and to date have been OK.. Nice not to get pestered about a smart meter installation.
Date of experience: June 12, 2025
MS
Tulo offer a hassle free service
Tulo offer a hassle free service
Date of experience: June 12, 2025
vb
Customer service is excellent
Customer service is excellent, when I requested credit on my account to be refunded, it was dealt with swiftly and promptly. The company always keep you up to date on energy price changes and your account information is easily accessible and presented in an understandable format. Energy prices are very competitive, I have saved well over Β£100 a month on my energy bills by switching to Tulo.
Date of experience: June 12, 2025
SS
Very good service
Very good service. Helped me out straight away when i wonted my credit back. No problems whats so ever, good company !
Date of experience: June 12, 2025
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