Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

D
Great customer care service

Great customer care service !

Company details

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All reviews

556 total β€’ Write a review

Showing 531 - 540 of 552 reviews
R
5 out of 5 stars

Everything was very smooth

Everything was very smooth and lots of emails told me what to expect and what was happening in moving from another provider. I also like the online portal which shows everything so clearly and enables you to see where you are at

Date of experience: May 8, 2024

KF
3 out of 5 stars

Very easy to switch

Very easy to switch. App seems basic but works for me. Not much information on things like getting smart meters installed.

Date of experience: May 8, 2024

D
5 out of 5 stars

Brilliant provider

Always very helpful and efficient when I have any queries about the service. App is very handy and is all very easy to use!

Date of experience: May 8, 2024

J
5 out of 5 stars

Switching was fast

Switching was fast, been able to do everything I’ve needed and when I’ve contacted support chat has been friendly fast and they’ve done what they promised, much better than my last supplier . Switched over and my smart meter even works and in home display. Very happy and just recommended a friend to join them.

Date of experience: May 8, 2024

AS
5 out of 5 stars

It's cheap

It's cheap.

Date of experience: May 6, 2024

JV
4 out of 5 stars

Handy app

The app iss handy to submit the readings.

Date of experience: May 3, 2024

SF
5 out of 5 stars

Website is easy to use

Website is easy to use. Gives information about previous readings so easy to follow your usage. Emails to remind you to submit readings.

Date of experience: May 2, 2024

AB
5 out of 5 stars

Seamless transition

Seamless transition

Date of experience: May 2, 2024

F

FS

US

4 out of 5 stars

Tulo has been straightforward and…

Tulo has been straightforward and competitive as an energy supplier so far.

Date of experience: May 1, 2024

MF
5 out of 5 stars

Love the app

Love the app, easy to use. Billing info is clear. Great customer service. Spot on!

Date of experience: May 1, 2024

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