Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

D
Great customer care service

Great customer care service !

Company details

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No description available yet.

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All reviews

556 total β€’ Write a review

Showing 521 - 530 of 552 reviews
A
5 out of 5 stars

Big 6 should now be referred to as Big 7

Fantastic energy services provider. Really seamless and simple switch from EDF, and tariff is best in the market. Will be switching my other rentals over when their fixed term expires.

Date of experience: May 8, 2024

JW
5 out of 5 stars

Cheapest dual energy provider out…

Cheapest dual energy provider out there. So simple to switch I hardly had to do anything!

Date of experience: May 8, 2024

MM
3 out of 5 stars

there is no way to change your direct…

there is no way to change your direct debit billings so if too much is coming out monthly and you are heavly in credit there is no way to adjust this online like with other suppliers

Date of experience: May 8, 2024

SN

S N

US

5 out of 5 stars

Super simple

Super simple, cheapest, no fix (which costs more), no exist fee and real people in the UK answer when you call them without having to listen for a long time to music on hold! You can take a photo of your reads to send to them too!

Date of experience: May 8, 2024

R
5 out of 5 stars

Easy to switch to and good so far

Switched to Tulo after comparing other providers. Switch was smooth with clear communication of the next steps. Not contacted customer service yet, so going that it will live up to the standards expected from a good energy provider.

Date of experience: May 8, 2024

MS
5 out of 5 stars

So far so go,

So far so go, Smooth change over. No complaints.

Date of experience: May 8, 2024

WL
5 out of 5 stars

Simple to set up

Pretty simply to set up. The account is still coming online but everything has been a good experience so far.

Date of experience: May 8, 2024

JP
5 out of 5 stars

Easy and quick change over

Easy and quick change over. Also cheapest provider on the market.

Date of experience: May 8, 2024

NP
5 out of 5 stars

Great provider which despite being a…

Great provider which despite being a small company survived the energy crisis, and always provided very competitive prices.

Date of experience: May 8, 2024

JB
5 out of 5 stars

Great communication

Great communication, easy interface on app and online and a simple, clear breakdown of costs. Perfect for me!

Date of experience: May 8, 2024

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