very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
very helpfull and patient. Explain everything clearly and detailed.
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
Great customer care service !
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Cheapest dual energy provider out there. So simple to switch I hardly had to do anything!
Date of experience: May 8, 2024
there is no way to change your direct debit billings so if too much is coming out monthly and you are heavly in credit there is no way to adjust this online like with other suppliers
Date of experience: May 8, 2024
US
Switched to Tulo after comparing other providers. Switch was smooth with clear communication of the next steps. Not contacted customer service yet, so going that it will live up to the standards expected from a good energy provider.
Date of experience: May 8, 2024
Easy and quick change over. Also cheapest provider on the market.
Date of experience: May 8, 2024
Great provider which despite being a small company survived the energy crisis, and always provided very competitive prices.
Date of experience: May 8, 2024
Great communication, easy interface on app and online and a simple, clear breakdown of costs. Perfect for me!
Date of experience: May 8, 2024