Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

D
Great customer care service

Great customer care service !

Company details

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All reviews

556 total β€’ Write a review

Showing 541 - 550 of 552 reviews
AL
5 out of 5 stars

Tulo is great

Tulo is great. Nice app with easy login (PIN), friendly comms, low prices that drop as soon as the price cap drops.

Date of experience: May 1, 2024

cd
5 out of 5 stars

Quick switch highly recommend.

Quick switch highly recommend.

Date of experience: May 1, 2024

GG
5 out of 5 stars

Switching was super easy and the…

Switching was super easy and the application process online was clear and convenient to complete.

Date of experience: May 1, 2024

P
5 out of 5 stars

No problems

No problems

Date of experience: May 1, 2024

l
5 out of 5 stars

Thus far it’s been ok

Thus far it’s been ok. I switched from octopus who I never wanted to be with, but I was transferred to them when shell energy closed. Tulo were a lot cheaper and they are easy to contact when needed. There is too much of a monopoly by British Gas, Octopus and EDF, so I am hoping Tulo value their customers and treat them better.

Date of experience: May 1, 2024

F

Flo

US

5 out of 5 stars

Tulo energy is great

Tulo energy has been a great provider. Very easy to navigate and set up. Great customer service.

Date of experience: May 1, 2024

P
5 out of 5 stars

We have been with this company for…

We have been with this company for years always had good service from them,always had polite helpful people when I have called them, they keep you informed about your DD whether you are paying to much or not enough

Date of experience: May 1, 2024

KF
5 out of 5 stars

Very simple set up

Very simple set up

Date of experience: May 1, 2024

rh
5 out of 5 stars

The transfer to Tulo was easy

The transfer to Tulo was easy, seamless and painless. Not only do I pay the lowest charges but I'm kept up to date with my usage and bills. A great company to deal with. And yes, you can speak to someone on the phone. The best energy decision I've made for a long time.

Date of experience: May 1, 2024

IE
5 out of 5 stars

Straightforward and stress free

Using Tulo as my energy supplier for both gas and electricity has been a very straightforward and stress free experience. No problem adjusting payment amounts etc that I've had with other providers.

Date of experience: May 1, 2024

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