Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

Information provided by various external sources

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All reviews

1,000 total • Write a review

Showing 71 - 80 of 996 reviews
NS
5 out of 5 stars

Prompt response

Prompt response. Helpful advice and a replacement product which is perfect. Thanks.

Date of experience: July 16, 2025

c
5 out of 5 stars

Bought as Xmas presents for the family…

Bought as Xmas presents for the family great gift idea so not used yet

Date of experience: July 16, 2025

P

Peg

US

5 out of 5 stars

Arrived as expected

Replacement toothbrush heads arrived as expected. Usual good quality.

Date of experience: July 16, 2025

C
3 out of 5 stars

I have mixed thoughts about my new SURI…

I have mixed thoughts about my new SURI toothbrush. For one thing, I wish that the toothbrush wasn't made in China, and I wish that the travel case was made out of something other than plastic. But I understand those are challenging demands. One thing is that the SURI toothbrush is aesthetically quite beautiful! Very sleek and slim, while also sturdy. The actual brushing experience was alright, although not amazing. And I am left questioning whether or not my teeth really feel fully clean compared to other toothbrushes that I have used. This may be something that takes more time to fully assess, and perhaps could be a bit of user error/ignorance. I also really appreciate that the bristles are not made from plastic. I appreciate the timer features including the 30 second reminders. And I love that they take back the old heads to recycle them as part of the subscription. Overall, I am still intrigued enough to continue using the toothbrush. And I appreciate the overall purpose and goals of the company, so I am willing to support. Thank you!

Date of experience: July 16, 2025

c
5 out of 5 stars

Game Changing Toothbrush

SURI is an amazing electric toothbrush and I feel like it has done the best job of any brush I have ever used. The whole experience was wonderful!

Date of experience: July 16, 2025

L
5 out of 5 stars

Perfect for home & travel!

High quality, sustainable products. Quick delivery. Sleek, company design toothbrush & case. We used ours traveling in Norway last year & the long charge life was really helpful!

Date of experience: July 16, 2025

CB

C B

US

5 out of 5 stars

Love the product

Love the product! It’s my new traveling companion!

Date of experience: July 15, 2025

GP
5 out of 5 stars

Quick replacement when mine died.

Quick replacement when mine died.

Date of experience: July 15, 2025

R
5 out of 5 stars

Wonderful

I've had my new toothbrush for about 1 week and I'm really enjoying it so far. This is the first electric toothbrush I've had and it was important to me that it was as environmentally friendly as possible.

Date of experience: July 15, 2025

TD
5 out of 5 stars

Seamless and understanding

Seamless and understanding

Date of experience: July 15, 2025

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