Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

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Based on reviews, created with AI

See what reviewers are saying

c

customer

4 out of 5 stars
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

ma

margaret al-Rekabi

5 out of 5 stars
Good afternoon sales service

The after care when I experienced a problem was excellent

KH

Kathy Hunt

5 out of 5 stars
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K

Katherine

5 out of 5 stars
Great products

Great products, service & delivery

Company details

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All reviews

1,000 total • Write a review

Showing 81 - 90 of 996 reviews
T
5 out of 5 stars

Fast delivery. Excellent product.

Fast delivery, well packaged. Excellent product and customer after purchase communication.

Date of experience: July 15, 2025

C
5 out of 5 stars

Fantastic customer service

When my battery failed towards the end of the one year warranty period, I contacted customer service who were extremely fast and responsive and offered me a no quibble replacement which was sent out the same day. If only all customer service was this good!

Date of experience: July 15, 2025

M
5 out of 5 stars

Great experience, everything has been easy and as advertised.

I love this. Easy recycling program!

Date of experience: July 15, 2025

LW
5 out of 5 stars

Good, ethical toothbrush

Good, ethical toothbrush. Good price. Happy with performance.

Date of experience: July 15, 2025

AB
5 out of 5 stars

Toothbrush is great

Toothbrush is great, replacement heads delivered quickly and love how you include recycling bag for the used ones

Date of experience: July 15, 2025

PS
5 out of 5 stars

A very fluid and easy ordering process

A very fluid and easy ordering process. Information easy to find, brush simple to understand and operate, mainly due to reduced options and functions which personally I prefer.

Date of experience: July 15, 2025

HP
5 out of 5 stars

Great toothbrush

Great toothbrush. I love the travel case with the cleaning UV light. My teeth feel so much cleaner and I am sure the stains are lifting. Battery life is very good. Delivery was fast. Overall I'm very happy with my purchase.

Date of experience: July 14, 2025

N
4 out of 5 stars

Love the toothbrush

Love the toothbrush, makes my teeth feel so clean. Absolutely zero complaints there. However, the tape that came with the mirror mount was not fit for purpose and the mount and brush fell down. Thankfully there's a shelf not far under and the brush was undamaged. I replaced with nanotape, and now it's working perfectly. I like the subscription model for the brush heads, but would love an option for every 12 months so the total amount for your sub would also come with free shipping. Now it feels like you get a discount but given the 1.99 shipping you're not actually cheaper off. Otherwise would, and have, recommend(ed)!

Date of experience: July 14, 2025

R
5 out of 5 stars

Great products and responsive customer…

Great products and responsive customer service I've been very happy with the product and also the sustainability. On the one occasion that the toothbrush developed a problem charging, they promptly sent a replacement.

Date of experience: July 14, 2025

S
5 out of 5 stars

Excellent customer services

Excellent customer services who resolved an issue efficiently and pleasantly…thank you.

Date of experience: July 14, 2025

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