Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

✨
Based on reviews, created with AI

See what reviewers are saying

c

customer

4 out of 5 stars
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

ma

margaret al-Rekabi

5 out of 5 stars
Good afternoon sales service

The after care when I experienced a problem was excellent

KH

Kathy Hunt

5 out of 5 stars
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K

Katherine

5 out of 5 stars
Great products

Great products, service & delivery

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
T

Tim

US

4 out of 5 stars

Toothpaste excellent

Toothpaste excellent - Works well with SURI toothbrush, only a small amount needed. Flavour is pleasant.

Date of experience: July 18, 2025

s
5 out of 5 stars

This is a fantastic company

This is a fantastic company, with brilliant product and first class customer service! Honestly I can’t rate then highly enough. I had a problem that my Suri toothbrush wouldn’t charge, I sent a email and they asked me to try something at home to see if I could help to understand what the issue was. It wasn’t what they thought so they offered straight away to send me a replacement. So easy and it arrived within a few days!

Date of experience: July 17, 2025

JB

J B

US

4 out of 5 stars

Excellent quick service

Excellent quick service

Date of experience: July 17, 2025

LB
5 out of 5 stars

Top quality toothbrush and great service

Top quality toothbrush and great service

Date of experience: July 17, 2025

MD
5 out of 5 stars

Dealt brilliantly with an issue…

Dealt brilliantly with an issue regarding the courier. Excellent service.

Date of experience: July 17, 2025

EJ
3 out of 5 stars

Love the look and long battery life

Love the look, sustainability and how long the battery stays charged for. I bought the case and I'm really pleased with that too. The magnetic wall mount is really useful for me too. Cons: I've been through several (very expensive) toothbrush heads in a short space of time because they seemed to keep breaking! Could've been a bad batch though I suppose. The toothbrush and replacement heads are expensive compared to some other brands and I found it hard to get used to going from an oscillating-rotary to a sonic; I still sometimes feel it doesn't get my teeth as clean.

Date of experience: July 17, 2025

WM
5 out of 5 stars

Approaching a year of use

Approaching a year of use, My SURI started to malfunction and be intermittent. After trying their suggestions to get it working properly failed to work, there was zero hesitation by SURI to replace the in-warranty toothbrush. Prompt, courteous and efficient customer service. Always a hallmark of a confident brand. Thank you for excellent customer service.

Date of experience: July 17, 2025

CB
5 out of 5 stars

Great service

Great service, thanks

Date of experience: July 17, 2025

L

LJ

US

5 out of 5 stars

I love it

I love it. I got it for travel so I could keep it in my bag and not have to pack my everyday sonic care toothbrush, but I love it so much I am using it everyday.

Date of experience: July 17, 2025

JM
5 out of 5 stars

I love how your product cleans my teeth…

I love how your product cleans my teeth and the UV box is great

Date of experience: July 17, 2025

Previous1234•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.