Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

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All reviews

1,000 total • Write a review

Showing 11 - 20 of 996 reviews
A
5 out of 5 stars

Lovely sustainable product

Speedy delivery! Great sustainable product.

Date of experience: July 18, 2025

M
5 out of 5 stars

Love it

Love it! And the magnetic holder. Will be purchasing the case soon!

Date of experience: July 18, 2025

S
5 out of 5 stars

Great aftersales service

Great aftersales service, very quick response. Thank you

Date of experience: July 18, 2025

ML
4 out of 5 stars

Love my new toothbrush

Love my new toothbrush

Date of experience: July 18, 2025

MM
5 out of 5 stars

These are the best toothbrushes on the market

These are the best toothbrushes! Teeth feel clean and the 2 minute timer is very useful

Date of experience: July 18, 2025

L

Liz

US

5 out of 5 stars

What's not to like?

I love my new Suri toothbrush. Lightweight. Easy to pack and charge. The charge lasts for absolutely ages. The magnetic holder for the bathroom sticks well to the tiles and is very neat. Love it so much I've just bought one each for my daughters. Love the customer service too. Instant reply and fantastic service. Happy to know that at the end of the toothbrushes life it will be recycled and all the toothbrush heads can be composted.

Date of experience: July 18, 2025

SB
5 out of 5 stars

Great product and great customer…

Great product and great customer service, very impressed!

Date of experience: July 18, 2025

M
5 out of 5 stars

Great customer service

I had an issue with the button on my toothbrush, purchased last November not working. I went through the troubleshooting guidance and it still wouldn’t work do I approached the team at Suri and sent my receipt. Within a few days I had a replacement and a returns envelope for my old handle to be recycled. Very impressed

Date of experience: July 18, 2025

Ma
5 out of 5 stars

Replacement heads only

Replacement heads only

Date of experience: July 18, 2025

BA
2 out of 5 stars

Please add a built-in battery to the UV…

Please add a built-in battery to the UV case. Right now, it’s not travel-friendly—I have to hunt for a damn cable and power adapter every time I want to run the UV cycle. A rechargeable battery would solve the problem and actually make the case convenient on the go.

Date of experience: July 18, 2025

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