Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

Information provided by various external sources

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All reviews

1,000 total • Write a review

Showing 231 - 240 of 996 reviews
E
5 out of 5 stars

Quick and efficient replacement

Quick and efficient replacement

Date of experience: July 6, 2025

EW
5 out of 5 stars

Support was positive

Support was positive, communitive, and helped me resolve my issue quickly.

Date of experience: July 6, 2025

MB
5 out of 5 stars

I really like the positive feel of the…

I really like the positive feel of the brush. This is my first sonic toothbrush and it has a very different feel to a rotary brush. No need to move the brush much it just glides over the surface just don’t be tempted to let the body of the brush touch your teeth..that feels wierd!

Date of experience: July 6, 2025

LW
5 out of 5 stars

Great toothbrush

Great toothbrush! Feels clean and refreshed after use!

Date of experience: July 6, 2025

N
5 out of 5 stars

Excellent customer service!!

Excellent customer service!!

Date of experience: July 6, 2025

MF
5 out of 5 stars

This is the BEST TOOTHBRUSH I have ever…

This is the BEST TOOTHBRUSH I have ever used. I have very round teeth with deep side and try g to get the tooth clean on all side has been very frustrating. I can down brush and clean with floss and clean again with the SURI. My teeth feel like I get a dental cleaning everyday.

Date of experience: July 6, 2025

F
5 out of 5 stars

Professional and very prompt response

Professional and very prompt response. They very quickly sent out replacements heads with no questions when I let them know my order hadn't arrived. The Suri toothbrush is excellent and only recently did I realise it has two speeds for an even deeper clean. Thank you to the Suri team.

Date of experience: July 6, 2025

AB
5 out of 5 stars

The purchase

The purchase, delivery, and use of my SURI were flawlessly easy and effective. The product is superior in every way to the Soniccare that it replaced..

Date of experience: July 6, 2025

P
3 out of 5 stars

Great brushing, terrible charging

The toothbrush is amazing at getting teeth clean (5*). It’s an attractive design and concept and has a long battery life (5*). The charging experience is terrible, the brush never charges without a lot of contact polishing, jiggling and trial and error (1*). The replacement brush heads are massively overpriced (1*)

Date of experience: July 6, 2025

D
5 out of 5 stars

Nothing but positives

Nothing but positives for this company and its products

Date of experience: July 6, 2025

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