Terrible Customer Service
I placed an order with this company in June 2, 2025. Got a confirmation email and the next day an email saying my order was preparing for shipment. A week goes by and no update so I reach out to customer service asking for a status and the tracking number. I receive an email response that day apologizing for the delay and a link to track my order. I click it and it asks for a tracking number or order number. Well my order number from my confirmation didn’t work and I have no tracking number so i responded asking for the tracking number. My response was the same as the first so again requested a tracking number. I have requested the tracking 4 additional times, six total, and haven’t received the number, but I’ve received coupon codes!! If this is how their customer service is it really makes me question the quality of their product.
