Truckstop.com Load Board

3.2088397790055248 out of 5 stars
3.2
Average905 reviews

TrustScore

3.2
3.2088397790055248 out of 5 stars
Average
5 out of 5 stars
388
4 out of 5 stars
70
3 out of 5 stars
78
2 out of 5 stars
81
1 out of 5 stars
288
905 reviews in total

Review summary

Truckstop.com Load Board has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Newark truck stop crap women’s shower…

Newark truck stop crap women’s shower and toilets are locked I ask for shower they said no crap won’t be back good ok

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

For factoring

For factoring. Horrible service.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I opened an account after 30 minutes

I opened an account after 30 minutes. I didn’t like the app and rates. I request refunds and they gave me a hard time. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please steer clear of this load…

Please steer clear of this load Board...I canceled my account 4 days of the billing period and they still charged me and...Read more

0
0
🔥 High engagement

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Ricky
Ricky
1 reviews
almost 3 years ago
4 out of 5 stars

4th qtr 2022 has been a challenge for…

4th qtr 2022 has been a challenge for me. Starting a new authority can be more of a challenge than you expect and it was a blessing to be able to reach out to a group that can help relieve the burden

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SATNAAM
SATNAAM
1 reviews
almost 3 years ago
4 out of 5 stars

Very knowledgeable support

It is very user friendly and has excellent integration with its load board and TMS.

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Alex
Alex
1 reviews
almost 3 years ago
5 out of 5 stars

Best load board ever!

Best load board ever!

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Oscar
Oscar
1 reviews
almost 3 years ago
5 out of 5 stars

Clean restrooms nice people

Clean restrooms nice people

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Stephen
Stephen
1 reviews
almost 3 years ago
5 out of 5 stars

You have many HS loads

You have many HS loads

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almost 3 years ago
1 out of 5 stars

Time windows too do more then one load…

Time windows too do more then one load a day. . I live in York pa all loads 80 miles plus . I had one of your rep tell me about a load from Duluth pa to Fredrick md paying 1000.00 , but he left the part out that it was pick one load up then deliver that ,then got another location pick that load and deliver that to Fredrick it would take two days to load and also 4 hours for load time with both loads and four hours for delivery, then road miles.

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Fiji
Fiji
1 reviews
almost 3 years ago
5 out of 5 stars

Very great customer service and…

Very great customer service and factoring service was fast.

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Romero
Romero
1 reviews
almost 3 years ago
5 out of 5 stars

A lot option

Amazing load board. A lot option

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Alexander
Alexander
1 reviews
almost 3 years ago
5 out of 5 stars

A worker name alice made it easy for me.

A worker name alice made it easy for me.

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Shawn
Shawn
1 reviews
almost 3 years ago
3 out of 5 stars

Not enough loads

Not enough loads Hard to reach briskets

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Dwayne Rhooms
Dwayne Rhooms
1 reviews
almost 3 years ago
1 out of 5 stars

We was think that it would be great…

We was think that it would be great like the Rep say but it not, we operate with box truck it hard fine good paying good rate , so much stuff wrong

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gary
gary
1 reviews
almost 3 years ago
4 out of 5 stars

I have done ok with your sight not great

I have done ok with your sight not great. I know it's not your fault but I have seen loads on your board and found the same load at a better rate on another board but all and all it has been ok. I have booked several loads but with rates dropped faster then the temperature when it should be going up this time of the year that's why it has not been a great experience.

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almost 3 years ago
4 out of 5 stars

Great service, could use some app improvements

I love the app and the truckstop.com customer service is fantastic.

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James
James
1 reviews
almost 3 years ago
5 out of 5 stars

Haven’t used it yet

Haven’t used it yet, but planning on very soon. Everyone at Truckstop has been very helpful and nice to me. No complaints.

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Cody
Cody
1 reviews
almost 3 years ago
5 out of 5 stars

Having the active load feed feature is…

Having the active load feed feature is really with finding new loads quickly. And the amount of loads that are available helps with all sorts of businesses especially those in the hotshot business.

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Shenaya
Shenaya
1 reviews
almost 3 years ago
1 out of 5 stars

Loads that are posted on this load…

Loads that are posted on this load board are disrespectful to hotshots and Straight trucks. Total waste of my money

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SAURAV
SAURAV
1 reviews
almost 3 years ago
2 out of 5 stars

You guys cut money with out authority…

You guys cut money with out authority of the person

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almost 3 years ago
5 out of 5 stars

Truck stop have a great team

Truck stop have a great team , so fare being with them I wasn’t let down so fare and one one the gentleman name mike who was helping me also Burt and the supervisor. I love how they stay on the phone helping you to resolve the issue no matter what it is and I’m very thankful for that.

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Yevgen
Yevgen
1 reviews
almost 3 years ago
2 out of 5 stars

low quantity of loads and slow updates

they automaticaly charged account before the trial expired load updates are very poor quantity of loads 60% less than on DAT

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karina
karina
1 reviews
almost 3 years ago
1 out of 5 stars

you gave me a trial period in which…

you gave me a trial period in which time no one gave me log in info for the trial period and no one reached out to me to show me how to use it and then had the nerve to charge my card after the trial period when nothing got done and they were surprised why i blocked them on my card afterwards. Good Job fellas maybe the next fool will be a bigger simp

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