Trending Phones is an electronics and technology retailer based in the United Kingdom, specializing in a wide range of mobile accessories and smart gadgets. The company offers various products, including AirPods of multiple generations, indoor and outdoor lighting solutions, and security devices. With a commitment to providing high-quality products, Trending Phones aims to meet the needs of tech-savvy consumers looking for reliable and innovative gadgets. The target market for Trending Phones includes individuals seeking the latest mobile accessories and smart home technology. The company emphasizes customer satisfaction through features like fast and free shipping across the UK, secure checkout options, and a 30-day free return policy. By focusing on expert customer service, Trending Phones positions itself as a trusted partner for consumers looking to enhance their technology experiences.
Reviewers generally express high satisfaction with Trending Phones, praising the quality of products like AirPods, which many describe as "like new" and "amazing." Customers appreciate the effective communication and prompt responses from the staff, even on weekends, enhancing their overall experience. However, a significant concern arises from a few negative reviews, with one customer labeling the company a "scam" after receiving counterfeit items and citing poor customer service.
While the majority of feedback highlights excellent product condition and value, the negative sentiments regarding authenticity and service cannot be overlooked. Overall, Trending Phones garners a positive sentiment, but potential buyers should remain cautious about verifying product authenticity.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 10 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.7 | 6 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | — | 10 |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | −1% | 1,000 |
Bottom line: Trending Phones is #3 of 5 on overall rating in this group.
10 reviews of Trending Phones. Filter by what matters to you.
Over a year ago
Really pleased with my purchase, they are as new and sound awesome. All the features are working as the should be. Great communications from Trending phones and happy to answer any questions before I... See more
Over a year ago
This company is a scam. I bought an EarPods but they turned out to be fake. Customer service is awful. Please don’t waste time and money. Scammers!!!
Over a year ago
Amazing quality airpods they are like new and way cheaper i would definitely recommend
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Really pleased with my purchase, they are as new and sound awesome. All the features are working as the should be. Great communications from Trending phones and happy to answer any questions before I purchased.. One of my top best buys in the last few years. Thank you.
This company is a scam. I bought an EarPods but they turned out to be fake. Customer service is awful. Please don’t waste time and money. Scammers!!!
Amazing quality airpods they are like new and way cheaper i would definitely recommend
I am absolutely delighted with my AirPods Pro 2, and the service received from Trending Phones. I received my earbuds in pristine A1 condition. I was able to confirm that they are a genuine set of Apple earbuds, unlike some of the fake ones being sold out there. From the moment of ordering, I received my order in a matter of days. I have been using the earbuds for over a month now and they have worked perfectly. I would highly recommend Trending phones as a reputable and reliable supplier.
Did exactly what the website said. Delivery was slow but that’s was not their problem. Item was in excellent condition Thank you
came quick, sound really good!
From my initial question's to receiving my air pods pro 2 it has been a fantastic experience. Also considering these are refurbished they could easily pass as brand new. A gift to myself I am thrilled in original packing with everything included. They look like never been used.
Great experience, I had an issue with the noice cancellation on one of the items, when I contacted the team it was a Sunday but they got back to me first thing Monday and I had my new pair that worked perfectly within a week 👌🏻 definitely will order again and can’t thank them enough
The only fault was that there wasn’t a confirmation email.
Trending Phones is an electronics and technology retailer based in the United Kingdom, specializing in a wide range of mobile accessories and smart gadgets. The company offers various products, including AirPods of multiple generations, indoor and outdoor lighting solutions, and security devices. With a commitment to providing high-quality products, Trending Phones aims to meet the needs of tech-savvy consumers looking for reliable and innovative gadgets. The target market for Trending Phones includes individuals seeking the latest mobile accessories and smart home technology. The company emphasizes customer satisfaction through features like fast and free shipping across the UK, secure checkout options, and a 30-day free return policy. By focusing on expert customer service, Trending Phones positions itself as a trusted partner for consumers looking to enhance their technology experiences.
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