Traveluro.com Reviews

Booked a double bed suite and was stuck in a single bed suite. Argument was made that a single bed is in fact a double bed "if it's large". Classic bait-and-switch situation with the company, and customer service just hangs up on you even if you're politely and calmly trying to rectify their mistake. Will NEVER book anything through this scam site just to save a few bucks, and strongly encourage others to do the same.

Do not book through this outfit!!!! Booked and paid for a London hotel yesterday for 2 specific dates through TRAVELURO and the reservation came through with different dates. Immediately phoned them and they said they were the nearest dates available!! What good is that when you have a set itinerary.? They refused to reimburse ! Reading all other reviews this is most definitely a rogue outfit AVOID !!

Saw Traveluro on TripAdvisor and Kayak. We booked two rooms through the company at the Georgian Terrace Hotel in Atlanta for a wedding. Received Traveluro’s booking info immediately. We waited a few days to call and confirm our reservations with The Georgian Terrace. Nope, no reservations. Tried for days to speak with Traveluro. Nothing. Fortunately the Hotel Manager wrote an email to our credit card company in our behalf. Lesson learned! SCAM!

Booked a hotel in Puerto Rico, paid for everything in full including taxes and service fees... I get to the hotel just to find out that TRAVELEURO didn't include the service fee of the hotel but rather the site.. So I was stuck with a $230plus dollar fee on top of already paying $900 for the hotel... I was PISSED! Never again !!!

The support team are very helpful to respond with my problem. Thank you.

It is a SCAM- Do not give them your card details.

Achtung Betrug!!!! habe mein Hotel im August über Traveluro gebucht. Das Zimmer wurde mir vom Hotel bestätigt und das Geld von der Kreditkarte abgebucht. Bei der Anreise Anfang Oktober wurde mir vom Hotel eröffnet, dass Traveluro das Zimmer mittlerweile storniert hat und ich ein zweites Mal (diesmal ans Hotel direkt) bezahlen muss. Das Geld hat Traveluro trotz mehrmaliger Reklamation nicht erstattet. (Keine Reaktion)

Reservation I booked was for 2 queen beds on Table Mountain Inn website which was commandeered by Kayak and Traveluro. On arriving for checkin, hotel said king was booked and no other availability. Then, there was a wedding reception with very loud music right below my room to go on until 10pm. At that point, I called Traveluro, got no where, and I checked out and requested refund. Hotel said they had to refund Traveuro and I would get the refund from Traveluro. In the 5 phone calls and 4 emails I sent to Traveluro, I keep being told someone will get back to me. Over a week and no one has gotten back to me and when I call and am then put on hold, the line cuts off. This is beyond unacceptable. Traveuro owes me $309.10!!

Nicht zu empfehlen!!!!!!!!!

unprofessional - scam

Traveleuro/Holista/Gosplitty is a scam Israeli company. Refused to provide my hotel confirmation number despite calling and email them atleast 50 times in the last 2 weeks as they have no booking with the hotel despite me paying Traveleuro in full. The hotel cannot confirm my reservation without the number. Only got 2 days to go to my flight and still nowhere to stay despite booking with traveleuro almost 3 weeks ago. Please please do not get enticed by the lower rates as you will be playing Russian roulette.

reserve para acapulco en palacio mundo imperial, lamentablemente hubo huracan, intente modificar las fechas porque no habia posibilidades de lleghar con el clima, jamas me respondieron, el telfono que viene ya no existe y jamas responden mail ni modificaciones en linea a la reserva.

I booked a hotel in Hurghada and the booking was repeated twice by itself and the money was withdrawn twice, I called the hotel and they confirmed to me that there are no vacant rooms in the hotel and there is no reservation in my name or with the reservation number sent by the fraudulent company and I called them more than once and a woman called Janine Claire Severo answered me (you can find her official page on Facebook with the same name) She told me we will not return the money to you accept the matter but I will contact the consumer protection agency to recover my money I will not leave the matter and if I fail to recover my money on earth I will be able to recover my money in the other world

Scammed. Paid them my money but no hotel room booked for me. Avoid them. I wish I’d seen the negative comments before booking through them

Ho contattato più volte via mail il sito chiedendo disperatamente un errore di data prenotazione invitando a cancellare la prenotazione ma nessuna risposta da parte loro..inoltre subito è stata eseguita la transazione e l'addebito

Booked hotel online - unexpected trip to see v poorly relative in hospital. Paid immediately, money shown as pending but hotel have no record of my booking and no payment made. Ended up having to pay again, so reasonable hotel cost a fortune. Absolute scam.

Musste bei Buchung in Vorkasse gehen, am Hotel musste ich dann noch mal bezahlen. Auf mehreren anfragen habe ich die Doppelzahlung bis heute nicht wiederbekommen.

COMPLETE SCAM!! They took my money and that was it! Hotel never even heard of this company let alone booked a reservation through them. I could only email the company not call. I had to contact my credit card company to get my money back.

It was my first time booking hotels with them and i got scammed. The day after I used my card to pay for the hotel, my bank account was compromised. What a coincidence, anyways. I paid for a hotel at Niagara Falls and I was sent an invoice for $269 but on my credit card I was charged $349. I am still trying to receive answers from them and I am unable to get resolution.

I booked a room through traveluro. When arriving the room was disgusting, there were cockroaches dead and alive, mold on the ceiling, cigarette ashes on the floor and the table in a non smoking room. They had the black tree air fresheners from a car hanging in the room to try to mask the smell of mildew and smoke. I went to the front and told them about the problems. The lady gave us a different room which was worse than the first. The ceiling was actually falling and had been leaking. Back to the office again and the lady said she had no other rooms. She told me she had cancelled the reservation because they did not have a room for us. I immediately tried calling traveluro. No one answered the first several attempts then was hung up on a few times. After a while I got them on the phone where they assured me it would be refunded by the tech support team in the morning. Needless to say it was never refunded and I have been fighting with them for almost a month. I even went back the next week and videoed the clerk telling me to have them call directly there was no paperwork since my reservation was cancelled. Traveluro demanded I give them written proof from the motel which is not available. Does anyone have the details on this company I would like to file a lawsuit and possibly a class action if anyone else needs to join.