Traveluro.com
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Reservation I booked was for 2 queen…
Reservation I booked was for 2 queen beds on Table Mountain Inn website which was commandeered by Kayak and Traveluro. On arriving for checkin, hotel said king was booked and no other availability. Then, there was a wedding reception with very loud music right below my room to go on until 10pm. At that point, I called Traveluro, got no where, and I checked out and requested refund. Hotel said they had to refund Traveuro and I would get the refund from Traveluro. In the 5 phone calls and 4 emails I sent to Traveluro, I keep being told someone will get back to me. Over a week and no one has gotten back to me and when I call and am then put on hold, the line cuts off. This is beyond unacceptable. Traveuro owes me $309.10!!