10 months ago
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
At every step the support has been professional and fantastic.
Excellent customer service - prompt resolution of my issue
Assisstant was v helpful and prompt
Had initially given them a low score due to frustration experienced when using their site via my mobile. However, Darren Greenwood from customer services got in touch and assisted me. He's also forwarded my suggestions to their developers. Thanks for the response. I've updated my review from 1 star to 5 stars.
When creating a job advert there is no way of saving it and coming back to it at a later date, even if you click the help button you loose everything.
I had an issue accessing my Totaljobs account and wasn’t receiving the password reset emails. The support team was quick to respond and resolved the issue efficiently. They guided me through the process and ensured I could log in again. Really appreciate the fast and helpful service!
Friendly and efficient
Great customer service, Sofia and one of her colleague was really helpful with my query and it was dealt very quick
Raheel was very helpful with account set up and showing me how to use all the features.
I don't know why this company keeps emailing me obviously irrelevant jobs.
Raheel really goes the extra mile to give a great overall customer experience. He is always at the other end of a phone and will talk you through the whole process.
Helped me update my job advert, also got my logo sorted. Darren was amazing.
Sid is excellent, very responsive and always resolves any issues. I like his approach and he's very well organised when it comes to contract reviews etc. Top man thank you
Really quick at resolving my issue and very polite! Thank you
Darren was very helpful. Sorted my issue out fast and quickly.
This was a superb tech support call. Why? 1. Phone was answered very promptly 2. Friendly, patient and kind person 3. Clear communication 4. Tenaciously solved the problem despite all the incorrect information that I unwittingly provided. Thank you so much.
I received excellent service from the team when I called Totaljobs today with a problem on my account. Very pleasant and helpful, the issue was resolved quickly.
Very helpful and informative.
Helpful consultation on our upcoming job posting. Clear tasks set for finalisation of documentation.
Had great support from Darren who gave both Curtis & Ben Access/permissions to post toles and access the CVDB, was very fast at dealing with my issue.
Based on analysis of 26 reviews rated 1-2 stars for Totaljobs
“Created an account but cannot create a profile or upload a CV”
“The service person I deal with, is helpful to a certain degree but this is only communicated on email, so you only ge...”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“I went on this site to look for jobs and every single job I've clicked on and tried to apply it said the job was clos...”
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Totaljobs is a prominent online job board that connects job seekers with employers across various industries in the United Kingdom. The platform provides a user-friendly interface where individuals can search for job opportunities, upload their CVs, and receive tailored job alerts based on their preferences. Totaljobs caters to a diverse audience, including recent graduates, seasoned professionals, and employers looking to fill vacancies in their organizations. The company offers a range of services designed to streamline the hiring process for both candidates and businesses. Employers can post job listings, access a vast pool of candidates, and utilize recruitment tools to enhance their hiring strategies. Totaljobs aims to facilitate the employment journey by providing valuable resources, including salary guides and career advice, to help job seekers make informed decisions in their job search.
Totaljobs receives overwhelmingly positive feedback, with many reviewers praising the excellent customer service and helpful staff. Consumers frequently highlight the responsiveness and professionalism of agents like Della Randall and Kirsty, who provide effective support and guidance. However, there are notable complaints regarding the website's functionality, with some users experiencing significant issues when trying to upload their CVs or create profiles. A few reviewers describe the site as poorly managed, citing frustrations with job search results that do not align with their queries. Despite these technical challenges, the majority of users appreciate the assistance they receive and the overall service quality. Overall, Totaljobs is viewed positively, though improvements to the website's performance are needed.
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