10 months ago
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
I’ve been trying to make some changes to my profile, but unfortunately, I haven’t been able to do so. It would be great to have clearer guidance or support to resolve this issue.
Simple, straight forward and easy to go back and edit advert. Good customer service that answered the phone quickly and fixed my issues with no drama.
Kirsty was very genuine and really understanding
I called Totaljobs for advice and spoke with a friendly lady who answered all my questions.
Really helpful agent, knowledgable too. Give Sofia Azam a payrise!!
Resolved the problem quickly
My call was answered quickly. The lady was super helpful, friendly, and very professional, and offered great support; and is clearly very knowledgeable about the advertising system and is following a few things up for me.
prompt response to issues and a freindly service. Very pleased with the way I was treated.
Very supportive, understood my issue straight away and were happy to stay on the phone to ensure that the problem was rectified.
She has sorted my problems and I can amend my profile as a job seeker. She is polite and helpful.
Kirsty was really helpful and solved my problem quickly and easily
Spok with Kirsty this afternoon, she was brilliant. Got the issue sorted on the phone then and there. No messing around or waiting for things to come through. Her service was amazing.
Customer service agent was great, super helpful
Darren was super helpful, gave me the detail's of an employer who reached out to me by private message. Great support from Darren as got my first interview.
Agent helped update my logo quickly and efficently.
Total jobs staff dealt my query professional they have excellent services. I recommend to advert company jobs on this website.
Great service via Raheel Ahmed in the business development team.
very helpful
Very helpful and fast!
I called into the team at the Caterer.com to get an email added to my account and Aimen was amazing, she gave me so much help and extra advise on how to optimise my job advert. Highly recommend!
Based on analysis of 26 reviews rated 1-2 stars for Totaljobs
“Created an account but cannot create a profile or upload a CV”
“The service person I deal with, is helpful to a certain degree but this is only communicated on email, so you only ge...”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“I went on this site to look for jobs and every single job I've clicked on and tried to apply it said the job was clos...”
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Totaljobs is a prominent online job board that connects job seekers with employers across various industries in the United Kingdom. The platform provides a user-friendly interface where individuals can search for job opportunities, upload their CVs, and receive tailored job alerts based on their preferences. Totaljobs caters to a diverse audience, including recent graduates, seasoned professionals, and employers looking to fill vacancies in their organizations. The company offers a range of services designed to streamline the hiring process for both candidates and businesses. Employers can post job listings, access a vast pool of candidates, and utilize recruitment tools to enhance their hiring strategies. Totaljobs aims to facilitate the employment journey by providing valuable resources, including salary guides and career advice, to help job seekers make informed decisions in their job search.
Totaljobs receives overwhelmingly positive feedback, with many reviewers praising the excellent customer service and helpful staff. Consumers frequently highlight the responsiveness and professionalism of agents like Della Randall and Kirsty, who provide effective support and guidance. However, there are notable complaints regarding the website's functionality, with some users experiencing significant issues when trying to upload their CVs or create profiles. A few reviewers describe the site as poorly managed, citing frustrations with job search results that do not align with their queries. Despite these technical challenges, the majority of users appreciate the assistance they receive and the overall service quality. Overall, Totaljobs is viewed positively, though improvements to the website's performance are needed.
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