10 months ago
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
Thank you for all the efforts.
No fuss, no muss, just sorted the problem out.
After struggling to access my online account the agent was able to resolve the matter quickly.
Quick answer to phone call. Accurate solution to issue.
Really helpful customer service team!
I was having trouble logging to the site as it did not recognise my password and I couldn't receive an email with a new password. Eventually I telephoned and spoke with a very helpful young lady called Kirsty who sorted out the problem.
The company are very Helpful and Supportive.
Darren was very helpful get job details for recruiter for a job I had applied for, Thanks for the help again
Agent was really helpful - Found our old job ads which saves me writing them all up again. Darren was really supportive and helpful
Quick and helpful
To be honest , I am still seeking
Issues that we had were resolved with one phone call and there was no time wasted sitting on hold which was a bonus.
Very helpful and polite
Very helpful and efficient, thank you!
The young lady I spoke to was extremely helpful and professional, very understanding and resolved my issue straight away. I would like to see more organisations employing people like this as the young lady made me feel like I had been helped and tret as as a person. Very professional and a credit to Totaljobs for employing people like this!
Can't thank Jodie (Customer Service Executive) enough. She managed to sort out the problem in good turnaround time. She has a very pleasant and professional manner and is focused on meeting the client's expectations. What an excellent service at Total Jobs. Well done, again! K
Phoned up about a technical issue on a job advert, excellent help over the phone and the issue was quickly resolved.
Mollie was amazing at assisting me quickly with a technical issue. Very friendly, informative and knowledgeable.
Had an issue with an uploaded post advert and the situation was dealt with immediatly and they answered the telepne very quickly from the UK.
The service was quick.
Based on analysis of 26 reviews rated 1-2 stars for Totaljobs
“Created an account but cannot create a profile or upload a CV”
“The service person I deal with, is helpful to a certain degree but this is only communicated on email, so you only ge...”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“I went on this site to look for jobs and every single job I've clicked on and tried to apply it said the job was clos...”
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Totaljobs is a prominent online job board that connects job seekers with employers across various industries in the United Kingdom. The platform provides a user-friendly interface where individuals can search for job opportunities, upload their CVs, and receive tailored job alerts based on their preferences. Totaljobs caters to a diverse audience, including recent graduates, seasoned professionals, and employers looking to fill vacancies in their organizations. The company offers a range of services designed to streamline the hiring process for both candidates and businesses. Employers can post job listings, access a vast pool of candidates, and utilize recruitment tools to enhance their hiring strategies. Totaljobs aims to facilitate the employment journey by providing valuable resources, including salary guides and career advice, to help job seekers make informed decisions in their job search.
Totaljobs receives overwhelmingly positive feedback, with many reviewers praising the excellent customer service and helpful staff. Consumers frequently highlight the responsiveness and professionalism of agents like Della Randall and Kirsty, who provide effective support and guidance. However, there are notable complaints regarding the website's functionality, with some users experiencing significant issues when trying to upload their CVs or create profiles. A few reviewers describe the site as poorly managed, citing frustrations with job search results that do not align with their queries. Despite these technical challenges, the majority of users appreciate the assistance they receive and the overall service quality. Overall, Totaljobs is viewed positively, though improvements to the website's performance are needed.
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