10 months ago
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
Great Service, Very Helpful
The Customer Service was exceptional. The Advisor, Aimen, handled my enquiry professionally.
Very clear directions provided, resolved 1 issue and provided directions on how to deal with 2nd issue on the managing users section on the recruiter login
It can be frustrating when you have signed up with a new website and the contact dissapears. This definitely isn't the case with the Totaljobs support team. Everyone is very helpful and prompt when asking for advice.
Aimen was fantastic today, fast, responsive and helpful.
Friendly. Gave me options to resolve the issue to workaround error message that kept popping up when I tried editing the profile section.
Sofia was very patient and guided me through every step on posting an add for the first time.
Both Kirsty and Alison were helpful with the issue we had and although with a bit of a stumbling block got there quickly. Thanks!
Adam was Fast and efficient - great
I was able to get through to someone, in the UK, very quickly and my query was dealt with, within minutes
Phone answered quickly. Agent friendly and helpful. Listened to my problem was able to help very quickly. Especially liked that she suggested a way I could have dealt with the problem myself, using the admin section of the site, which I was unaware of. Highest standards of service and very happy customer!
Adam was very professional and helped me resolve my problem..thank you
Dealt with my query effectively and efficiently and in a friendly manner
Great customer service, very polite and friendly & helpful.
Spoke to a really experienced team member Adam who was a great help.
The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here. I am constantly getting a 'well, that wasn't supposed to happen!' message when trying to upload important information. I tried changing devices, I tried changing wifi, I tried on the app, I tried on another browser. This site is useless and offers no support for their incompetence. The result is now my chances of a job (an urgent requirement) is significantly hindered. Thanks.
Della was very helpful, thanks.
Like total jobs they always come up with very good solutions for problems and always contact you back would definitely recommend Other thing mindful to note, I’m very much dyslexic and using their system is extremely intuitive
Kirsty was very helpful and uploaded the cv for me and polite
I had both a phone and Zoom call with Adam, and I was very impressed with his professionalism and expertise. He clearly knew what he was doing and resolved my login issue promptly and efficiently. Great support experience overall.
Based on analysis of 26 reviews rated 1-2 stars for Totaljobs
“Created an account but cannot create a profile or upload a CV”
“The service person I deal with, is helpful to a certain degree but this is only communicated on email, so you only ge...”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“I went on this site to look for jobs and every single job I've clicked on and tried to apply it said the job was clos...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Totaljobs is a prominent online job board that connects job seekers with employers across various industries in the United Kingdom. The platform provides a user-friendly interface where individuals can search for job opportunities, upload their CVs, and receive tailored job alerts based on their preferences. Totaljobs caters to a diverse audience, including recent graduates, seasoned professionals, and employers looking to fill vacancies in their organizations. The company offers a range of services designed to streamline the hiring process for both candidates and businesses. Employers can post job listings, access a vast pool of candidates, and utilize recruitment tools to enhance their hiring strategies. Totaljobs aims to facilitate the employment journey by providing valuable resources, including salary guides and career advice, to help job seekers make informed decisions in their job search.
Totaljobs receives overwhelmingly positive feedback, with many reviewers praising the excellent customer service and helpful staff. Consumers frequently highlight the responsiveness and professionalism of agents like Della Randall and Kirsty, who provide effective support and guidance. However, there are notable complaints regarding the website's functionality, with some users experiencing significant issues when trying to upload their CVs or create profiles. A few reviewers describe the site as poorly managed, citing frustrations with job search results that do not align with their queries. Despite these technical challenges, the majority of users appreciate the assistance they receive and the overall service quality. Overall, Totaljobs is viewed positively, though improvements to the website's performance are needed.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.