Ra K

Ra K

Member since Invalid Date
2
Reviews
3.0
3 out of 5 stars
Average rating

Reviews by Ra K

LL

Lloyds Bank Insurance

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1 out of 5 stars

Unnecessary complexity with banking app, unable to download bank statements!!

Not sure how else to get assistance for the online banking app as it's sending me around in loops. All I'm trying to do is get my statements in digital format and can't. When I change my preference to online statements on the app it does not allow me to save my changes but just sends me back to the accounts. Very frustrating. In this day and age getting my bank statements shouldn't be such a complicated mission..with other banks it's so simple and can be done in seconds. Why can't I just simply get the option to click and download my own bank statements in seconds!

TO

Totaljobs

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5 out of 5 stars

Good customer service

Had initially given them a low score due to frustration experienced when using their site via my mobile. However, Darren Greenwood from customer services got in touch and assisted me. He's also forwarded my suggestions to their developers. Thanks for the response. I've updated my review from 1 star to 5 stars.