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HomeTJ O'Mahony Reviews
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TJ O'Mahony Reviews

4.422606924643585 out of 5 stars
4.422606924643585 out of 5 stars
4.4
|Great|982 reviews

Last reviewed 9 months ago

TrustScore

4.4
4.422606924643585 out of 5 stars
Great
5 out of 5 stars
783
4 out of 5 stars
52
3 out of 5 stars
23
2 out of 5 stars
27
1 out of 5 stars
97
982 reviews in total

Review summary

TJ O'Mahony receives high praise for its efficient delivery and excellent customer service, with many reviewers expressing satisfaction with the overall purchasing experience. Customers frequently highlight the great prices and the helpfulness of the staff, noting that the service is both friendly and reliable. However, there are notable complaints regarding order management and delivery issues, with some consumers reporting delays and receiving incorrect items. A few reviewers mention that communication could be improved, particularly when it comes to tracking orders and providing accurate delivery dates. Despite these concerns, the majority of feedback remains positive, emphasizing the company's strengths in service and delivery. Overall, TJ O'Mahony is viewed favorably, though there is room for improvement in order fulfillment and communication.

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Based on reviews, created with AI

See what reviewers are saying

SYLWIA
SYLWIAFeatured

9 months ago

5 out of 5 stars

Delighted with purchase and customer…

Delighted with purchase and customer service. Great assistance and delivery.

Juan
JuanFeatured

9 months ago

2 out of 5 stars

Really badly manage company

Really badly manage company. They seem to have a really poor track over their inventory. I had issues with every other i have placed with this company. I call to my local branch to see if they have an... See more

JDI Design Ltd
JDI Design LtdFeatured

10 months ago

5 out of 5 stars

Great prices

Great prices, efficient delivery.

tamfinnful
tamfinnfulFeatured

10 months ago

5 out of 5 stars

Really impressed

Fast, helpful and communicative :)

Filter by rating:
Rachel
Rachel
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

I still haven't received my order

I still haven't received my order

Helpful?
PC
PC
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Quick Delivery

Quick Delivery

Helpful?
Fawad Akhtar
Fawad Akhtar
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great value.

Great value.

Helpful?
Dr Csaba Abel
Dr Csaba Abel
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Correct business

Perfect item. Correct business. Thank you

Helpful?
John O'Shea
John O'Shea
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Really helpful and value for money.

Really helpful and value for money.

Helpful?
denise taylor
denise taylor
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Avoid if you want prompt delivery and/or good customer service

Edit 07/01/2025 Within hours of posting my review, I was contacted by a man from TJ O'Mahony's and by the end of our conversation, I'm convinced the same man would have travelled to Cork and painted my door himself. He was incredibly honest and explained that the item was, quite literally, not picked up for delivery sooner because the tin hadn't been seen (it was tiny). He was very apologetic, very decent and not only did I receive my paint that same day, I was also refunded the entire cost. I didn't expect this, and he told me it was the least they could do. I genuinely couldn't have been treated any better and the paint itself was definitely worth the wait. The front door has never looked better. I would have no hesitation shopping here again :) Bought a tin of paint (2.5ltr) online on the 29th November. Website says 1-2 working days for small items. It's now the 9th of December, I've rang several times, for at minimum, an update. Phone has NEVER been answered. I've emailed three times, have NEVER received a reply. I paid over 10 euro for delivery and it's now day 10. Absolutely appalling service. I no longer want the item in question now, but apparently there's a restocking charge?? How companies like this can trade in business is beyond me. I ordered a custom made frame from a company in Ohio and I've had it delivered since, with an actual tracking number that worked.

Helpful?
Nico H.
Nico H.
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

A great customer experience

Recently purchased products, in-shop and online. Great advisory assistance while in the shop. I had an issue with the delivery company, and TJ O'Mahony were on the ball to sort it out for me, and keeping me in the loop until I could confirm the delivery of the product. Such a high standard in customer service, I won't even try to shop around next time I need something, my money will go to TJ !

Helpful?

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Claire Kirwan
Claire Kirwan
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Massive thanks to Brian and Alan for…

Massive thanks to Brian and Alan for their great delivery service and customer care. Appreciate you guys getting us out of a delivery hole especially with it been Friday evening ! Great service.

Helpful?
E22290
E22290
1 reviews•New Reviewer
over 1 year ago
1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience! If you do buy from TJ O'mahony please be aware that they are an absolute nightmare to return your item. I purchased the water cylinder online, it was delivered to me by driver called David, from Prosperous branch. When delivery arrived, there was many dents on the cylinder. I was totally shocked by the state it was in. I asked the driver how is it possible to deliver so damaged item. He replied that he just just delivered what was given to him, basically drivers do not care about state of the products they deliver. I asked him to sign delivery docket to say item was damaged on delivery. I decided to exchange item so I went to the nearest branch that had those items in stock, which was Ladytown, Naas branch. Where I was even more shocked about 2 sales assistants that were so aggressive and not wanting to take the damaged item back and to exchange it. They even tried to put the blame about damage onto me, saying that I damaged it when bringing it back, which is clearly not true, because delivery driver was the witness that it was delivered to me with those damages. They even started poking the cylinder with their fingers, that was making further dents to the cylinder, such an unprofessional attitude from those 2 sales assistants is so unacceptable. At the end after making a phone call, eventually they exchanged the water cylinder for me. But still I was left sad and so dissapointed with my experience with TJ O'mahony that I wanted to write the review and hope to warn all of you, if you do decide to buy, go for purchasing yourself in the branches, as delivery might come damaged, because they don't care too much of the items. And hope that you don't have to experience what I did.

Helpful?
Dhallschoolwear
Dhallschoolwear
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Christmas Shopping……..

We took a trip to TJ O Mahonys on Tuesday to purchase decorations for our Newly Revamped Store. Catriona provided us with the most beautiful decorations in such elegant colours and exceptional quality. She was beyond helpful in our requests and with her help we have transformed the store into a festive and welcoming atmosphere for our customers to relax and enjoy. Thank you so much for your patience and help. Vanessa

Helpful?
EOIN KING
EOIN KING
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Ordered online

Ordered online, gave me the full product view and dimensions needed. simple process and delivery was free. Even had a call from Alan to help me with the delivery times. very nice and helpful to deal with.

Helpful?
Butlaras
Butlaras
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

All good

All good. Ordered online for delivery, was free as I'd met the threshold. It was delivered, no troubles, the lorry driver got the heavy stuff over the hedge away from the driveway no difficulty at all.

Helpful?
Padraig Short
Padraig Short
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great site

Very easy to order great selection at great prices, delivery was excellent arrived very fast, will definitely use again.

Helpful?
Mark Henderson
Mark Henderson
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Brilliant as always

Brilliant as always. Great company to deal with

Helpful?
Susan Maher
Susan Maher
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Excellent & Personable Service

Excellent & Personable Service. Unique I would say. Didn't have the exact product required but replaced order with sim and threw in a few additional items for the imconvenience. HIGHLY RECOMMEND! Susan, D6

Helpful?
Jenna Reddy
Jenna Reddy
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Very happy with the quality and the…

Very happy with the quality and the delivery

Helpful?
Meysam
Meysam
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great people

Great people, they try to find a solution for your problem. Compare to other retailers they are great. Highly recommend them

Helpful?
Catherine Callinan
Catherine Callinan
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Staff very helpful good value for money

Staff very helpful good value for money

Helpful?
Maria  Brereton
Maria Brereton
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great service delivered following day…

Great service delivered following day nice staff very helpful thank you

Helpful?
Eoin B
Eoin B
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Always order from naas store

Always order from naas store , never an issue in store or with deliveries . Lads are friendly and helpful

Helpful?
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About TJ O'Mahony

TJ O'Mahony is a reputable builders provider and DIY store operating in Ireland, catering to both professional tradespeople and DIY enthusiasts. With over 19 branches nationwide, the company offers a comprehensive range of building supplies, including tools, materials, and home improvement products. Customers can shop both in-store and online, ensuring convenient access to essential supplies. The company emphasizes customer service, providing features such as same-day click and collect, a trade card for discounts, and free delivery on orders over €400. Additionally, TJ O'Mahony offers a variety of products, including power tools, construction materials, and heating solutions, making it a one-stop shop for those engaged in construction or renovation projects.

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