TJ O'Mahony
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Absolutely horrible experience
Absolutely horrible experience! If you do buy from TJ O'mahony please be aware that they are an absolute nightmare to return your item. I purchased the water cylinder online, it was delivered to me by driver called David, from Prosperous branch. When delivery arrived, there was many dents on the cylinder. I was totally shocked by the state it was in. I asked the driver how is it possible to deliver so damaged item. He replied that he just just delivered what was given to him, basically drivers do not care about state of the products they deliver. I asked him to sign delivery docket to say item was damaged on delivery. I decided to exchange item so I went to the nearest branch that had those items in stock, which was Ladytown, Naas branch. Where I was even more shocked about 2 sales assistants that were so aggressive and not wanting to take the damaged item back and to exchange it. They even tried to put the blame about damage onto me, saying that I damaged it when bringing it back, which is clearly not true, because delivery driver was the witness that it was delivered to me with those damages. They even started poking the cylinder with their fingers, that was making further dents to the cylinder, such an unprofessional attitude from those 2 sales assistants is so unacceptable. At the end after making a phone call, eventually they exchanged the water cylinder for me. But still I was left sad and so dissapointed with my experience with TJ O'mahony that I wanted to write the review and hope to warn all of you, if you do decide to buy, go for purchasing yourself in the branches, as delivery might come damaged, because they don't care too much of the items. And hope that you don't have to experience what I did.