Great website excellent service can't…
Great website excellent service can't fault them

TJ O'Mahony receives high praise for its efficient delivery and excellent customer service, with many reviewers expressing satisfaction with the overall purchasing experience. Customers frequently highlight the great prices and the helpfulness of the staff, noting that the service is both friendly and reliable. However, there are notable complaints regarding order management and delivery issues, with some consumers reporting delays and receiving incorrect items. A few reviewers mention that communication could be improved, particularly when it comes to tracking orders and providing accurate delivery dates. Despite these concerns, the majority of feedback remains positive, emphasizing the company's strengths in service and delivery. Overall, TJ O'Mahony is viewed favorably, though there is room for improvement in order fulfillment and communication.
9 months ago
Delighted with purchase and customer service. Great assistance and delivery.
Great website excellent service can't fault them
Quick and helpful
Great app to use and excellent range and competitive prices. Ordered my products the night before and was ready for collection the next morning
Very easy to order, and home delivery is a blessing re edited!!!!!but….. it’s now 30 th… 11 days later still no order!!! 4 calls made two requested call back ..not gotten Told delivery would be out today … no sign. It’s costing me money now paying tradesmen with nothing to do. Lads get it together I’ll be cancelling order if not out tomorrow early.. total shitshow. Nobody know anything!!!
Helpful staff
Good website and follow-up service from the lads in the depot also very good. Purchased garden fencing material, good quality. Not happy with the delivery, driver was rude and very unhelpful.
Good timber product and easy shopping online.
Rapid response and local depot
Never a problem with tj O’Mahony
Speedy delivery and good communication regarding progress. Would recommend
Quick collection
Very quick with delivery only order on the 17th and delivered next day
easy to deal with and a name and a contact no to deal with queries
Very easy online ordering process, and staff were very helpful when I needed to make an amendment to my order. Great service overall
Very speedy delivery and excellent service provided.
Very satisfied with their service! Kudos to Limerick TJ O’Mahony team especially to Ms.Louise who went the extra mile to accommodate my order and timely delivery! Thanks!
Great to deal will.
Orders made and received with no problems or issues. Communications really good and delivery service perfect and delivery driver friendly and helpful. Many thanks for really good shopping experiences and keep up the good work.
Absolute disgrace to deal with. Delivery times on the website not accurate, promised delivery on BD6 after ordering but nothing showed up. Prior to this I had emailed to request an update and nothing. Impossible to get communication from, don't respond to emails, do not return calls and hardly pick up the phone when calling. Finally cancelled an order made 9 days ago as (after I constantly chased them to get an update) it would not be delivered until the following week. I would avoid at all costs, shop at your trusted reputable stores like Chadwicks etc who actually offer some form of customer support. As an update: I ordered from Chadwick’s (exact same order) - it arrived 18 hours later so anyone wanting a good service should consider this. Also - I believe the below to be a lie as I was told my full order was in stock and ready to go 9 working days ago. Don’t blame “stock” for your incompetence. Actually calling you incompetent would give incompetent people a bad name
Bought greenworks chainsaw. Item was opened already suggesting either a previous return or display product which not in description. Vendor care team said lads would needed to check all parts where inside. Kinda makes the whole point of BNIB online sales goods a farce. Refund was offered but I need the item. Won't be using vendor again as can't guarantee it's not used already
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TJ O'Mahony is a reputable builders provider and DIY store operating in Ireland, catering to both professional tradespeople and DIY enthusiasts. With over 19 branches nationwide, the company offers a comprehensive range of building supplies, including tools, materials, and home improvement products. Customers can shop both in-store and online, ensuring convenient access to essential supplies. The company emphasizes customer service, providing features such as same-day click and collect, a trade card for discounts, and free delivery on orders over €400. Additionally, TJ O'Mahony offers a variety of products, including power tools, construction materials, and heating solutions, making it a one-stop shop for those engaged in construction or renovation projects.
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