TJ O'Mahony
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Absolute disgrace to deal with
Absolute disgrace to deal with. Delivery times on the website not accurate, promised delivery on BD6 after ordering but nothing showed up. Prior to this I had emailed to request an update and nothing. Impossible to get communication from, don't respond to emails, do not return calls and hardly pick up the phone when calling. Finally cancelled an order made 9 days ago as (after I constantly chased them to get an update) it would not be delivered until the following week. I would avoid at all costs, shop at your trusted reputable stores like Chadwicks etc who actually offer some form of customer support. As an update: I ordered from Chadwick’s (exact same order) - it arrived 18 hours later so anyone wanting a good service should consider this. Also - I believe the below to be a lie as I was told my full order was in stock and ready to go 9 working days ago. Don’t blame “stock” for your incompetence. Actually calling you incompetent would give incompetent people a bad name