Long waiting time
Long waiting time

Over a year ago
I purchased a ingersoll watch as a special birthday present but when it arrived the watch looked lovely but I couldn't change the time so I took it back to the shop thinking I could exchange it for an... See more
Over a year ago
I order from TJ Maxx online all the time. I like it because it's really easy to find what's available in my size. If I don't like it, I can return it to my local store, don't have to ship it back. And... See more
Over a year ago
I like to shop there, you can find a lot of good stuff on sale, it is really convenient.
Long waiting time
I placed an order about 10 days ago online. It has not shipped and they will not answer my requests to cancel it. I have just received information from my bank that there was suspicious activity on my account. I looked and it was the TJ Maxx purchase. They had reversed my payment, then taken it out again. DO NOT ORDER FROM TJ MAXX ONLINE.
I love this particular store because: their prices are always reasonable,their customer service is always good and that's it!!
Careful ordering from the TJMAXX website if you need the item soon. I ordered Thursday July 13th. A week later, Thursday July 20th, I still had not received an email that the item shipped so I called. They told me the order was still being fulfilled and it is expected to be at my house Wednesday July 26th. I am going out of town the 27th and I really need this luggage. Be mindful guys! UPDATE 8/1 I returned the luggage in store. TJMaxx refunded the money. Then, that same day they withdrew the money again. I have called corporate regarding this matter. I would not recommend this company to anyone. Again, be mindful.
Good store with lots of nice stuff BUT why don't you sell shoes for men? Rapid City, SD
I been a shopper for over a decade with TJ Max they have been so helpful in my life I shop for my whole family and I find wonderful gifts everytime I mean Everything you need to design your home to shoes , jewlery and clothes for everyone and the babies also no matter what size you are TJ Max have what your looking for Love the shoes the bags I tell you I have some great items from this stores I love the quality it been ever lasting items for me I have made TJ Max apart of my Family Affair for years I will always be valuable and loyal customer Thank you for everything Max a Mise my Life with Syle
Not only do they sell furniture and household items at great prices but they have items for every budget...I love their unique and stylish active wear....love going to their stores. The only thing is the sizing for women bottoms can run large (it depends) and idk if they don't carry it or they sell out fast but its hard to find a womens size 2...and a WISHLIST on the site would be great, hard to remember everything you see that you like... and I wish they had measurements in inches to get a idea if it'll fall how I want on my body at a certain length but the company is amazing and will still be here when macys and jcp eventually flop for good.
Why shop regular retail when TJMaxx is available? I always find unbelievable steals at this place. And it is not just the clothes. You can find designer bags, jewelry, shoes and amazing bath products all very inexpensively priced. Love this store!
Love the sales at TJMaxx and I can always count on finding something fashionable for way below retail. Great brand and good customer service.
Based on analysis of 145 reviews rated 1-2 stars for The TJX Companies
“Whoever processes cards for TJ X Cards doesn't understand customer service when people are standing in line to check out”
“I purchased a ingersoll watch as a special birthday present but when it arrived the watch looked lovely but I couldn'...”
“They had ALL of my personal information and they were more than happy to take my payment WITHOUT being able to tell m...”
“I purchased a ingersoll watch as a special birthday present but when it arrived the watch looked lovely but I couldn'...”
“However, I could then call TJ Maxx AGAIN and request a refund for the shipping”
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The TJX Companies is a retail organization known for offering a wide range of apparel and home goods at discounted prices. Operating under various brand names, including TJ Maxx, Marshalls, and HomeGoods, the company caters to value-conscious consumers seeking quality products at affordable rates. Their stores provide a unique shopping experience, featuring a constantly changing inventory that includes brand-name and designer merchandise. The company primarily targets budget-savvy shoppers who appreciate the thrill of finding high-quality items at lower prices. By leveraging a flexible buying and merchandising strategy, The TJX Companies is able to source a diverse selection of products, appealing to a broad customer base. With a strong presence in the off-price retail sector, the company continues to expand its reach while maintaining a commitment to delivering value to its customers.
Reviews for The TJX Companies reveal a significant divide in customer experiences. While some shoppers appreciate the variety and value found in stores like TJ Maxx and Home Goods, noting that they can often find great deals and unique items, many others express frustration with the overall service. Common complaints include long wait times at checkout, poor customer service, and issues with the online shopping experience, such as damaged items and unresponsive support. Several reviewers also criticize the aggressive promotion of store credit cards, which they feel detracts from the shopping experience. Despite the positive remarks about the in-store selection and some friendly staff, the overwhelming sentiment is negative, particularly regarding online orders and customer service interactions.
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