The TJX Companies
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Very Poor TKMAXX
I purchased a ingersoll watch as a special birthday present but when it arrived the watch looked lovely but I couldn't change the time so I took it back to the shop thinking I could exchange it for another but was told they would refund me and I would have to reorder which I reluctantly I had to do so this left me 10 days to get refund and a replacement sent in time for a special birthday well the replacement arrived and I opened it up to a disappointing surprise of a ladies Gucci bracelet no receipt or returns included so I angrily contacted the store and it seemed they didn't care and told me to again return it but I told them it's your problem so send a courier to collect and replaced but so far nothing,I'm angry I had nothing to give at the 70th birthday party or the useless tkmaxx did give a toss even though the Gucci bracelet cost £300 and the watch £100 so I'm disgusted by how I was treated and never again will I order from the Norwich store