The TJX Companies Reviews

I never liked how their website looks so never ordered online. I do go in the store for the discounts in the make-up section and not only! Great prices for stuff on sale. I can't believe someone in their fifties got mad when an associate pointed out they're trying on kids clothes. That's a reason to complain? The levels to which the American customer is entitled is crazy to me. If you cry because you're trying on kids clothes and someone points it out you probably need a therapist! Overall, I always enjoy going into TJ Maxx and I always find good deals.

Very nice store with good items some are a little expense for your taste, take time to find a barging.

Went to the Somerville MA TJMax. It sucks. Unorganized. Out of control. Couldn't wait to leave. Prices way too high. Never ever again.

My daughter got a credit card through this company of $1900 credit limit. I her mother had surgery and soon afterwards taking care of the bills and accidentally closed her account over the phone. I have contacted in all I get is the bank saying she cannot have it back into reapply. So I reapplied and guess what they denied her. It was a plain and simple accident that they will not reinstate her credit card that she only used once. They are unwilling to do anything about it. A simple one number that I pushed accidentally and she even talked to them and I talked to them and they refused to help.

They charged me twice for my online shopping, including items that they were out of stock. They were supposed to charge me as the ship the items, which they did not, they actually charged me the whole amount again! They had overdraft my bank account, their customer service haven’t been helpful at all, none of them have been helpful at all. Basically they emptied my bank account while they “investigate” the issue, meanwhile I have no money left in my account. Said Investigacion would take up to 10days. While I have to suck it up for their poor handling of card charges. Never shopping online with them and I will not recommended to anyone. Unless you have extra money to spare for their double charges and inconsistent service online to repair the damage.

TJ Maxx is fantastic! I love the variety of products they have as well as the pricing of the products. Sometimes the products are hard to sort through, but other than that I love the store!

Hi, TJ MAX is my favorite store, but TJ MAX in Marlton is miserable ! staff are very rude and unprofessional, they refuse returns and picky about everything every little details. they making all kind of stories just don't return! I hate this store and management. They don't have a rite to treat people like this. I never seen any other store refuse same items what they are refusing to return! from 1 to 10 I would give 0 point to this store and if they not gonna change altitude they will loose many customers! 12/05/19

Tj Maxx is the best. I wish there was a rewards card that was not a credit card, though.

Hello guys I read all bad reviews and unfortunately I agreed . I had bad experience at stores also so I just use on my vacation outside of Country. I have this TJX card almost 10 years was perfect for my 2018-EUROTRIP was a life saver and I just come back from my vacation in South America and again was amazing. Thank you

Crappy to work at Too much work to be done Asking people to open up credit cards and if we don’t we get talked to Poop in the bathrooms all the time Bipolar managers The list goes on

ALL PAYMENT IS NOT CREATED EQUAL! Yup, you heard it... I have ordered items from other vendors online with the option I can return unwanted items to the local store for full credit... not TJ MAX... I used PAYPAL to purchase online and went to the store to make the return... I went up to a store management level and they said "it can't be done" "we can offer you a store credit /card". OH NO!! So I wound up calling customer service who assured me I would not pay shipping return fee due to "this mishap". LIES!!! ALL LIES!! Will never step foot in TJ MAX again. TJ CRAP is more like it...

Not as good as it used to be. You can find something you like for a good price but it takes time to search for it.

online ordered was cancelled by them, it's been a month and still no refund.

There isn't enough of certain items. And I feel like once in awhile there should be coupons and or a reward system.

Could not get walk in to work

Horrible experience at the Muskogee TJ Maxx tonight. My wife left in tears after an encounter with an insensitive associate. Had I known what this employee said to my wife I would have never made my purchase. I am actually going to take it back since I did not remove the tags. Because if this rude employee we will shop elsewhere. Mind you we are both in our fifties, so we know we are not juniors. This is my wife’s side of what happened, “to the lady in the dressing room at TJ Maxx that informed me, “well they are junior size, you know” when I told her I would not be taking the jeans that I tried on in the dressing room.....think before you speak! You made me cry and I will not be back. I know I’m not a junior size, but they looked big and I thought I’d try. Btw they did fit, they were just tight.....like everything else I own. I will not let you set me back on my diet. #justbefreakinnice #ihateshopping

I love tj maxx!!! I love searching for treasures at their store :)

Enjoy going to the one in North Andover and finally became a tjmaxx member due to my cashier Selena always telling me one day your going to say yes! I don't know who's day I made more hers or mine

I have found over the past 12 months or so that the level of service from TJ Maxx has gone down a lot when ordering online. They used to fulfill your order in a couple of days now I find it takes 7 to 10 days before they send it out. Additionally I have lost count of how many times they do not send me the correct quantity of an item. It has happened so many times that I feel like employees in there warehouse are purposely pocketing the goods. I have given this feedback verbally and now online. I hope something changes!

I just received my bill, there was a charge for a company called credit security. It turns out that credit security is a company which acts like an insurance agency for unpaid balances. This is a very unsavory business practice by TJ Maxx! Buyer beware... while the amount is deminimus, it is still unauthorized. I have spent a good part of my day trying to get this charge removed only to be bounced from agent to agent. My next call will be to cancel my credit card with TJX. Full disclosure people!!