Knowledgeable and efficient staff
Knowledgeable and efficient staff

9 months ago
The gentleman who took my call was very knowledgeable and it was very easy to book the holiday. He answered all my questions to my complete satisfaction and made the holiday booking experience a pleas... See more
9 months ago
Our first Titan trip. The collection from home/return transport worked well, even though we didn't know the transport would be shared. This was not made clear on booking. The Hotel du Lac was clean... See more
10 months ago
Lisa was very efficient at booking the holiday we wanted. She promised to ring back with details and she did.
Knowledgeable and efficient staff
Good to be collected from home. Nice clean and comfortable hotels. Brilliant tour manager Unfortunately visit to Granada did not include Alhambra, although in my opinion that is top of the list as a jewel of Spain. I was able to get there by arranging tickets and transport however. That lost the trip a star.
Karen was a great tour guide. Very efficient and professional but also very personable. We did the Jewels of Spain tour. It was very good except the Granada trip was only 1/2 day and did not include the Alhambra. That disappointed a lot of the group and needs to be included. The itinerary is a bit unbalanced as all the half day trips felt rushed to get back to the hotel for lunch. Full day trips with a packed lunch would be better. All the hotels were good quality.
Booking with Titan was very easy. Frankie was very knowledgeable and extremely helpful . Answered all my questions.First Class Service
Good clear information provided
Very good in all aspects.
This was an excellent holiday. The temples and tombs were absolutely amazing and the Nile is a beautiful river to cruise along. The accommodation in both hotel and boat was excellent and the staff in both were friendly and helpful. A busy holiday with early starts to beat the crowds. The trip was excellently organised by Ayman who chaperoned us throughout the holiday from arrival at the airport to departure from the boat. He was always smiling and his organisational skills meant that everything went seamlessly. The Egyptologist George was a delight and extremely knowledgeable. He pointed out something that was unique to each temple and tomb, which was much appreciated. Both men are a real asset to Titan. Titan itself did not meet the same standard however. Some Information was incorrect and customer services didn’t respond to queries. However, don’t let this stop you from booking this trip. It more than meets expectations. and helpful.
Nile cruise from Luxor to Aswan this was a fabulous holiday. Made so by our Titan guide Ayman and Egyptologist George, he brought to life the paintings and carvings with his stories. We booked our holiday with Saga, but Titan were running it. We found extra excursions not listed by Saga and a lot of out of date information. The hotel in Luxor was excellent with views over the Nile. I could not describe this as a restful holiday far too much to see and do. One thing to know the ship is lovely with friendly staff and delicious food, but does not have a lift between decks. There are also quite a lot of steps to climb from river bank to the road on several stops. Would certainly recommend this holiday so much to see. We also arrived in Luxor on Christmas Eve 6th Jan so lots of decorations and Christmas carols, then being greeted with Happy New Year. This made for an even better experience.
This is the third tour that I have booked with TITAN (several with SAGA), I preferer to make the arrangements by phone, as the representatives are so helpful and cheerful, and they will arrange the extras that I desire to make the holiday memorable (Thank you Molly). They even provide an after service, to answer any questions on the tour that you may have.
The package is more or less exactly what we wanted for a holiday in Japan. But greatly disappointed that we couldn’t fly Japan Airlines
I rang direct because I prefer talking to a Titan Representative. She was totally proficient for which I was very grateful. I have travelled numerous times with Titan, always totally satisfied. Thankyou
Always good service and brilliant holidays
Very helpful and professional service highly recommend Titan Travel
Titan are a great company to deal with and most importantly, travel with. They make every experience truly memorable
Easy to book and efficient service.
Booking process was easy, the documents came through quickly and were uploaded to my Titan for me to check.
Titan/Saga are a first class travel company with a “door to door” service of which I feel is an important addition to starting your holiday which gives peace of mind never to miss your flight
Booked this morning 🌄 for the Deluxe Alaskan Voyage and Rocky Mountaineer with Melanie. The service was excellent 👌 and Melanie certainly "Knew her onions 🌰 " . Very helpful and knowledgeable. Highly recommended 👌
Recently back from India and the whole experience was amazing our local rep Abi was excellent and went over and above everyday the experience in India as that was our first booking has made me book again knowing in full confidence that the service will be amazing
I had specific requests, required for medical reasons, and Michaela was extremely helpful, contacted the hotel and confirmed my request. Also, she arranged transfers to be included between Heathrow and Gatwick, to get round problems with flight times. She really went out of her way to be helpful, and I was extremely pleased with the booking experience.
Based on analysis of 29 reviews rated 1-2 stars for Titan Travel
“I would imagine because the contract with the ITC was binding and the customer mattered not at all”
“VISA ISSUES: This is a strange one, but I've not been on holiday with them yet, but will be going to Canada later in...”
“Probably the worst holiday i have endured in my entire 70 years and the biggest waste of time and considerable amount...”
“I wasn’t please with Titan customer service, no information was provided regarding the tours and what to prepare befo...”
“Was about to booked Kenya holiday online when promo code for 15% discount didnt take, said was on holidays up yo Ja...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Titan Travel is an established UK tour operator, renowned for offering expertly curated escorted tours, cruises, and rail journeys since 1978. With nearly 50 years of experience in the travel industry, the company provides over 150 meticulously designed itineraries that cater to a diverse range of travelers seeking enriching holiday experiences. Titan Travel's services include a nationwide return chauffeur service, flights, meals, and various excursions to enhance the overall travel experience. Targeting individuals and groups looking for seamless travel solutions, Titan Travel emphasizes exceptional customer service and organization. The company aims to deliver effortless adventures, backed by a Happiness Guarantee that ensures customer satisfaction throughout their journey. With a focus on creating memorable vacations in destinations worldwide, Titan Travel serves those who appreciate both comfort and exploration in their travel pursuits.
Titan Travel receives high praise for its exceptional tour experiences and knowledgeable staff, with many customers highlighting the ease of booking and the quality of their holidays. Reviewers frequently commend the helpfulness of agents like Chandan and Lisa, who provide thorough assistance and prompt follow-ups. The tours themselves, such as the Essence of Japan and Route 66, are described as memorable and well-organized, often featuring fascinating destinations and a friendly atmosphere. However, some customers express disappointment regarding specific aspects, such as unclear communication about shared transport arrangements and issues with hotel accommodations. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong reputation for delivering enjoyable travel experiences.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.