Thornley Groves Estate Agents Reviews

I have known Aun Shah - property relations manager - for a couple of years in a professional capacity. He is always kind, courteous and informative. He has a sound knowledge of property management. A pleasure to deal with.

Joshua Williams was a very helpful young man. Polite and always willing to help with queries I had. Patient when needing to wait for me to get back to him and an all round positive experience letting with them.

Clare Carpenter and the team were superb. Will use again.

Clare Carpenter from the Monton office helped me through the entire selling process of my apartment. She kept me informed of progress and answered a number of queries from me quickly and effectively. Very pleased with the service provided.

I would like to say how very helpful and professional Emma has been in renewing my tenancy. Emma has totally restored my confidence and is a credit to Thornley Groves. Thank you

Both sales and letting management were excellent in navigating my sale and obtaining vacant possession.

Had a lovely viewing with Kelly McDermott, really helpful and guided through the property answering all questions. Thank you!

I cannot speak highly enough of the incredible service provided by Thornley Groves, in particular for Tom and Lois during the sale of my property. From the very beginning, they demonstrated a level of professionalism, efficiency, and communication that truly set them apart. Right from our first meeting, Tom took the time to understand my needs and provided clear, honest advice on how to best position my property for a successful sale. Their expertise and market knowledge were evident, and they guided me through every step of the process with confidence and care. What really stood out about the company was their efficiency. They were proactive in arranging viewings, marketing the property effectively, and ensuring everything moved smoothly. They handled all the details with precision, which took so much stress off my shoulders. Communication was absolutely outstanding. Tom kept me fully updated at every stage, whether it was feedback from viewings, negotiations with potential buyers, or progress with the legal process. He was always quick to respond to my questions and made sure I never felt out of the loop. His transparency and dedication to keeping me informed were truly appreciated. Thanks to their hard work and dedication, my property sold quickly and for a great price. I couldn’t have asked for a better experience, and I would highly recommend Thornley Groves to anyone looking to sell their property. They are a fantastic team, and I’m so grateful for their support throughout this journey. If you’re looking for an estate agent who genuinely cares and delivers results, look no further!

Has lots of positive experiences but I especially want to thank Aun! Aun has been an incredible property manager. He's always quick to reply and super helpful. Any issues are always resolved in a timely manner and I can't praise him enough!

Kelly McDermott from the Monton office was absolutely brilliant. Thanks Kelly.

Well done - warm and welcoming service from both Daniel Cooper and Kelly McDermott, Monton Thornley Groves Estate Agents. Kelly showed us around the properties - punctual, professional, and friendly. Thank you, Sai

Jamie and Claire were professional, friendly and always quick to respond.

Excellent, warm and welcoming service from Kelly McDermott showing me around a property. Very knowledgeable also!!

I've had a mixed experience with estate agents in the past, but Imogen Windsor at Thornley Groves' Altrincham branch has been an absolute standout. She’s been amazing—always on top of things, quick to respond, and genuinely cares about making things as easy as possible. Nothing ever feels like too much trouble for her, and she’s the reason my experience has been smooth and stress-free. Honestly, if every property manager was like Imogen, dealing with estate agents would be a breeze! Thornley Groves is lucky to have her—she’s the real reason for this 5-star review! ⭐⭐⭐⭐⭐

We recently viewed a property with Karen Filson, and she was exceptionally kind and welcoming. Working with her was a truly refreshing experience!

We are really grateful for the professional service provided by Vicky Kelly in the Thornley Groves lettings dept. Vicky went the extra mile to secure the right kind of tenants for us and was very diligent keeping us informed at each step of the way to the successful conclusion. We look forward to working with Vicky and Thornley Groves going forward !

Only know about them because they started spamming me out of nowhere, reported them to their network provider and asked them to stop but no they continue, absolutely lowlife scum and desperate as hell

Thornley Groves at Prestwich stand out a mile! I always get great communication, throughout any process as a landlord, that I'm dealing with. I deal with Amanda, Amber and Karen mostly, and it's just so good to see these girls being so professional. Never had a problem, never had an issue, because they are on it, and deal with everything, without a hitch. I'd be a numpty to go elsewhere, to rely on a letting agent, to find good, reliable tenant's for me. Great work and we'll done, again. Phil

Just had a lovely viewing on a house with Kelly from the Monton branch. Kelly was very knowledgeable and answered most of my questions about the property before I had even asked them. Kelly also offered some valuable advice that helped me in finalising my decision about making an offer on the property.