Lois was so informative and friendly
Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.

10 months ago
Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.
10 months ago
Kelly McDermott is the perfect host agent showing us round. All the communications beforehand very good too. Thank you Thornley Groves for providing an most efficient service so far.
10 months ago
Lois McGuinness was incredibly informative and helpful as we explored the house. She explained the entire process clearly and helped deepened my understanding of getting a mortgage as a first time buy... See more
10 months ago
Very professional and responsive when arranging and managing our rental property. Really quick to sort out repairs too when we first moved in.
Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.
Kelly McDermott is the perfect host agent showing us round. All the communications beforehand very good too. Thank you Thornley Groves for providing an most efficient service so far.
Lois McGuinness was incredibly informative and helpful as we explored the house. She explained the entire process clearly and helped deepened my understanding of getting a mortgage as a first time buyer. I felt comfortable to ask any questions and was content with her informative answers! Looking forward to continue working with her :)
Very professional and responsive when arranging and managing our rental property. Really quick to sort out repairs too when we first moved in.
I've been pleased with the management of my properties. Ali Perry and her colleagues are responsive and helpful, and proactive in dealing with any issues that arise.
Kelly McDermott showed us around a property and she was very friendly and ansswered all of our questions. Thank you :)
Jessica nunn went above and beyond for my daughter Lola while moving from halls to rental house. She made the experience so easy, she was quick and responsive throughout. Friendly, professional and approachable. Jessica is a star and I hope your company recognizes what an asset she is.
Thornley Groves manage my property in Preston. The communication has been excellent, and their attention to detail in the inspection report from Daisie was extensive. I like the professional but friendly attitude. I am happy to keep working with them in the future.
My experience of renting a property with Thornley Groves has been a seamless experience. Having recently relocated to Manchester and my first time in a rented property for some 30 years, Maisie has been particularly reassuring, patiently and promptly answering any questions and delivering outstanding customer service. Thank you Maisie and the rest of the team at Thornley Groves!
I’ve had the absolute pleasure of working with Maisie Widdas for the past 6 months, and I can confidently say she is one of the best in the business. From day one, she has gone above and beyond to ensure my property is not just managed, but genuinely cared for. Communication has been prompt, professional, and always clear. Any issues, big or small, have been handled swiftly and efficiently, often before I even knew there was a problem. She has shown great attention to detail, from tenant screening to maintenance coordination, legal documentation and everything in between. Most importantly, I have complete peace of mind knowing my investment is in good hands. It’s rare to find someone so reliable, responsive, and genuinely invested in the well-being of both the property and the tenants. I wholeheartedly recommend Maisie to any property owner looking for exceptional management. A true professional and a pleasure to work with!
Clare, Dan and the team were great in getting my house sale over the line. Always very responsive to my messages. Would recommend!
Ali is always super helpful and effective!
I used Thornley Groves in Sale to help with finding a property when relocating from Cardiff to Manchester. Many other agents wouldn’t offer online / virtual / video viewings but thankfully Alice at TG did. She was also fantastic at communicating every step of the way, answered every query efficiently and was honest and informative throughout. I intend to go back to Alice in future if renting again or when ready to buy. I would highly recommend Thornley Groves in Sale to anyone and everyone.
I would highly recommend Thornley Groves estate agents. I’ve just had a viewing with Lois and she was very friendly, knowledgeable and professional. Rebekah has also been very helpful and professional too. All my enquiries have been quickly answered and all of the communication has been excellent. I would happily recommend them. Thank you so much.
Cannot rate Jamie high enough. She was absolutely brilliant with the whole process. I feel extremely confident in her advice. She is an asset to Thornley Groves
Rebekah McCabe Sales Agent.Was very helpful she enabled me to view the property at very short notice and provided further information quickly
I viewed a property with Kelly, and had such a good experience. She was so lovely and very knowledgeable about the area and property, answered all questions I had, and gave great advice!
KELLY MCDERMOTT, THE AGENT FOR TG WAS ON TIME, HALPUL, PLEASANT AND KNOWLEDGABLE. ALL IN AL A GREAT EXPERIENCE WITH A LOVELY LADY.
Would like to give Ellie a big thumbs up..very informative on our viewing and most importantly polite and prompt..A credit to Thornley Groves Estate Agents..😊
I have been looking for my new house in a really short time and Rebecca is being very helpful and professional in the whole time. I’m so grateful to find an agent who really care about customer to let them feeling very comfortable and put them first no matter the situation. I really suggesting anyone looking for a new house to contact this agency because there are very professional agents like Rebecca who are willing to take care of you.
Based on analysis of 87 reviews rated 1-2 stars for Thornley Groves Estate Agents
“Very poor online maintenance service”
“By far the WORST letting and rental management agency I've ever had the displeasure to rent with”
“Following a recent tenancy with the team at Thornley Groves Southern Gateway, the agency has been witholding over £1,...”
“After only a couple of months, I was passed from one agent to another without any communication or explanation”
“Very poor letting agency”
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Thornley Groves Estate Agents is a prominent estate agency based in Manchester, specializing in property sales, rentals, and management services throughout Manchester and Cheshire. Established in 1991, the company caters to a diverse clientele that includes home buyers, sellers, landlords, and tenants. With a focus on providing personalized service, Thornley Groves offers expert guidance to individuals navigating the property market. The company provides a comprehensive range of services, including property valuations, property management, and mortgage advice. Thornley Groves is dedicated to helping landlords maximize their investment returns while assisting tenants in finding suitable rental properties. With a strong local presence, the company aims to deliver reliable and informed support to its customers in the dynamic real estate landscape.
Thornley Groves Estate Agents receives high praise for its knowledgeable and friendly staff, particularly agents like Kelly McDermott and Lois McGuinness, who are noted for their informative and professional approach during property viewings. Reviewers appreciate the efficient communication and responsiveness of the team, especially in managing rental properties and addressing repairs promptly. Many customers highlight their seamless experiences, with specific mentions of excellent support from agents like Jessica Nunn and Maisie Widdas. However, there are some complaints regarding the overall property management experience, with a few reviewers expressing dissatisfaction with certain aspects of service. Despite these criticisms, the majority of feedback reflects a positive sentiment towards Thornley Groves, showcasing their commitment to customer satisfaction.
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