Easy fair and quick
Easy fair and quick! Thanks
4.7
Excellent
541 reviews
5-star
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Review summary
The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Excellent Transaction with Mobile Guruβ¦
Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!
Sold my old phone to The Mobile Guru
Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.
Great service
They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
themobileguru.com.au
All reviews
541 total β’ Write a review
Showing 461 - 470 of 537 reviews
Af
Great service and very simple process
Great service and very simple process. While it took slightly longer than expected, the whole turnaround was completed within a 10 day period, from postage to receipt of money. Will use this service again in the future.
Date of experience: July 1, 2024
HS
Great service
Great communication by team members and handled the procedure in a fast and efficient manner. I was scared how this was gonna turn out but I got paid for selling my device in 4 days. Thank u
Date of experience: July 1, 2024
C
Chelsea
US
would give zero if there was an option
I accepted my quote over a week ago and they said they out the payment through 3 days later. Itβs now been 4 days and Iβve not received money at all and no one is responding to my calls or emails. Disgraceful and actually going to be going to the commerce commission
Date of experience: July 1, 2024
DL
My first choice when trading a device!
I have used Mobile Guru multiple when I wanted to sell my phone. Every time they have offered a very fair price and they have been very efficient in processing the request and making payment. Very happy with their service and highly recommend A++++
Date of experience: July 1, 2024
RJ
Great communication and very fastβ¦
Great communication and very fast process to sell my phone once received. They gave a very fair price and I would always rather deal with someone like this than go back and forth on a sale elsewhere
Date of experience: July 1, 2024
B
Braeden
US
Out with the Old - Now Sold
The order placement for my sale to them was easy except that there was not a label print facility , I shipped my item to them via Express Post, which I Highly Recommend, as there was an issue with Australia Post apparent my phone was βpackage damage or label misreadβ . I had to lodge a case with Aus Post to track my phone, No fault of mine or Mobile Guru. As it was Post registered we could both see tracking updates. Phone was in transit for over 2weeks from Sydney to Melbourne could walked quicker. They emailed me once they had received it and then after they tested the item, they sent me a second email to confirm whether I wanted to go ahead with the sale as my phone was not as sent, seems damaged in the Aus Post mixup, not my fault, so excepted reduced price Once I confirmed the sale on a Friday , money arrived in my account on the Monday Good communication, good price for old phone , pleased itβs sold.
Date of experience: June 25, 2024
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