Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

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S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

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Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total • Write a review

Showing 281 - 290 of 537 reviews
Jr

Very good service

Very good service

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C

Mobile guru traded x3 of my old…

Mobile guru traded x3 of my old iPhones, they were fairly quick and pretty easy to deal, I had one hiccup with mobile guru but it was dealt with fairly quickly and professionally. I wouldn’t hesitate to deal with them again and I do recommend mobile gueu

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MT

This service was very easy to use

This service was very easy and straightforward. I would definitely sell me phone again with this website.

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RF

I found The Mobile Guru is very efficient but a word of warning

I found The Mobile Guru very acceptable to deal with and sale of my iPad 8th Generation was prompt and efficient. I was informed every step of the way regarding the return of the product and details of the price they were prepared to pay. My iPad 8th Gen was in mint condition, and I was offered $230.00. They agreed this was the case but advised the battery condition was 87% and reassessed the price to $200. I would contend that would be consistent with an iPad of that age. I recently sold an iPhone 12 in good condition with some general wear and tear scratches as documented on their website and the price offered was $370. When the phone arrived, it was reassessed at $160. As efficient as the organisation is and the fact that it is a buyer's market, there are other organisations that I have dealt with that maybe not as structured, the price agreed to is better and does reflect the age of a device. Maybe if you just returned a totally new product to them, they would still find an issue to drop the agreed price.

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PB

Very good trade-in experience

I have now sold an Iphone & Macbook through Mobile Guru. Send in process is straightforward. Trade-in prices are competitive. Assessment and payment were very fast. Highly recommended.

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J

Don’t abide by their own guidelines for…

Don’t abide by their own guidelines for good or fair condition. They downgrade your phone even if it matches their description for the higher level.

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MC

Stumbled across Mobile Guru but glad I…

Stumbled across Mobile Guru but glad I did. Great to deal with speedy and efficient service. Very good and I will deal with again!

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C

This site is legit

This site is legit, filled out the form ticked what I thought my phone was worth, was in communication all the time via email. Once they checked out my phone they told me what they felt it was worth and were very fair with the estimate. Easy process. Quick. Highly recommend

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PK

Excellent service

Excellent service. I got my laptops reviewed and money credited to my account within 24 hours. Highly recommended!!

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C

Very easy experience

Very easy experience. Right from sending phone back then the payment into the bank was very prompt. Would use the service again.

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