Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

JM

Jean Michel

5 out of 5 stars
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

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S

Shaun

5 out of 5 stars
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

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DS

David S. Lester

5 out of 5 stars
Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total • Write a review

Showing 291 - 300 of 537 reviews
AH

Very good communication from this…

Very good communication from this business once my item was received (took approx 3-4 days & loved the free shipping for sending in my iPhone. Will recommend to all my friends :)

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A

Recommended

Quick payment and a really easy sale process.

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KA

Exceptionally easy

Exceptionally easy to mail in your phone, and they paid the money into my account a few days after it arrived in Melbourne! Would 100% recommend!

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A

Real good experience

Real good experience. At first I was hesitant but eventually I was able to track device in this whole process until I got paid in bank account. Better value than Marketplace low ballers. Hot the best price as well.

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RK

Sold my used iphone to them

Sold my used iphone to them. The process was very straightforward, and they responded to questions very promptly. Once they received the iphone in the mail I received a payment fairly quickly

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Cm

Was so easy to sell my phone

Was so easy to sell my phone! I hated answering people and trying to sell and met up and negotiate price. I got a really good price and was able to sell my phone fast and easy. I will definitely use again. Great customer service and fast turnaround around

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DA

My go to place to sell my used phones

Fast and honest business - my go-to place for selling my phones when the contracts are up. I've sold 3 phones via Mobile Guru over the past 2 years, each time they've honoured the (great) price offered and paid me quickly (although there was one instance where it took a week). Most recent sell went smoothly and looks like they've improved to AU Post Express which had tracking and got to them from Sydney overnight.

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MH

Quick and easy service with prompt…

Quick and easy service with prompt payment

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hS

Really easy and fast

Really easy and fast. Will use them again to recycle old phones

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M

Easy process, great communication, highly recommend

I sent my iphone 16 pro max off to mobile guru after receiving a quote online, parcel label sent immediately to my email, which is reply paid, no delivery fees! Phone was recieved by mobile guru, a few days later, tested within 24 hours, awaiting payment which I’m sure wont take long. Turnaround time <1 week (including the weekend). Communication 10/10 and true to their quoted price, highly recommend mobile guru!

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