Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

JM

Jean Michel

5 out of 5 stars
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

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S

Shaun

5 out of 5 stars
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

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DS

David S. Lester

5 out of 5 stars
Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total • Write a review

Showing 271 - 280 of 537 reviews
KR

Great. Never had any issues.

I’ve purchased a couple of times from The Mobile Guru now and have had no issues with them. My first purchase was a refurbished iPhone and I was impressed by the condition. It was better than expected, looked almost new and worked perfectly. The second purchase was a Samsung Galaxy Tab S6 Lite. The condition wasn’t as new, it did have a couple of nicks here and there but it works just as it should, no issues there. The only downside to The Mobile Guru is that they are slightly more expensive than other companies but you get what you pay for so I’d still recommend them to anyone looking for a refurbished item.

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TL

Easy effortless and efficient

Easy effortless and efficient. Well done MG team. TL

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JZ

Super fast and efficient

Super fast and efficient, best price offered for trade in.

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LF

Fast transaction

Fast transaction, sold my mobile for a very reasonable amount, money arrived promptly. Pleasure to do businesses five star. Thanks

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M

I phone

Such a wonderful phone conversation the sales person was very helpful and explained everything in great detail and she sent the form within seconds of hanging up and the phone was in the post within minutes.😀

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F

Great service

Office was easy to find and received a quick turnaround on the inspection process which they did then and there. Offered a fair price and prompt payment into my bank account.

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DL

Good easy and quick service offering a…

Good easy and quick service offering a good amount back considering condition of phone

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S

Sold iPhone

I went in person to delivery my iPhone and had a few questions to ask. The man I saw was very nice and friendly and answered all my questions. The process was seamless and received the funds the very next day. This is an awesome service provided by The Mobile Guru.

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G

Great service and great value

This is the second time I've traded in a phone with Mobile Gurs and each time over had fantastic service from everyone every step of the way. Really responsive too. Thank you Mobile Guru 🙂

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TD

Good communication and overall process

Good communication and overall process, especially at busy time of year! I did, however, have an issue with the website on the first go and ended up doing two orders, but it didn't matter in the end.

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