Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

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S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

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Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total • Write a review

Showing 211 - 220 of 537 reviews
CL

Mobile Guru is very easy to deal with

Mobile Guru is very easy to deal with. The whole process is very simple.

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AA

I was able to get a quick assessment in…

I was able to get a quick assessment in person without an appointment. The process was quick and simple. I received payment in just 1 day.

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CH

Good communication and good customer…

Good communication and good customer service.

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PL

Excellent service very quick and easy

Service was excellent easy procedure to follow. Sold my iPhone and iPad and the day after they received them money was paid. The price they gave for my products was very good and no cost for me to post to them. Will definitely use again and recommend to friends. Thank you

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D

The Mobile Guru made it easy

The Mobile Guru made it easy to find an easy and no fuss way of selling our older handsets that we no longer needed that were still in great condition. The process was simple and straight forward and 100% trustworthy (personally I'm always a little bit cautious when dealing with websites found online). The price they offered was agreeable and best of all we didn't have to sell via gumtree etc and have random strangers coming to our home! Absolutely would recommend this company and will definately use them again when the need arises.

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AT

Awesome experience with mobile guru

Awesome experience with mobile guru, sold the Samsung ultra s22. Dropped off the phone at the St Kilda office, from Web enquiry, drop off the next day, phone evaluation, I received the payment into my nominated account in 3 working days. Quick and easy.

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Hd

Excellent Trade-In Service!

Trade in my iPhone 11 at Mobile Guru and had a quick, hassle-free experience. Great price, friendly staff, and top-notch service. Highly recommend!

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SH

Great price great easy service

The Mobile Guru gave me the best price estimate i could find for my old iPhone - clear and easy process to send it in, reviewed quickly and the money was in my account 2 days after sending. Would absolutely recommend and use them again.

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SC

Fast in communication, payment and competitive prices

Had the best price for my device I was selling, fast communication and payment, there was delay but an error on my end which was quickly fixed up on their end. Would use again for sure!

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MH

Sending my old phone to Mobile Guru was such a easy and seamless process.ess proce

Sending my old phone to Mobile Guru was such a seamless and efficient process. Communication was excellent every step of the way, and payment to my account was very speedy. Am very pleased to have found this efficient efficient business with great customer service.

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